IT Service Coordinator: ITIL-Powered Support

A leading executive search firm is looking for an IS Support Manager in Brussels, Belgium. This role involves coordinating support teams, managing IS services, and ensuring service quality. Ideal candidates will have over 6 years of IT experience, expertise in ITIL, and be able to lead in a multicultural environment. Familiarity with user support and...

V-IT NV zoekt voor een klant een junior Helpdesk Officer. Als back-up van de IT Service Desk ben je verantwoordelijk voor de dagelijkse helpdeskwerking: tickets aanmaken en opvolgen, gebruikersondersteuning en de opvolging van procedures en checklists binnen het team.Je beschikt over basiskennis van DOS-commando's, AD-gebruikersbeheer, ITIL-certificaat, en...

Netcompany Belgium is seeking a Service Desk Agent to provide first and second line Digital Workplace support across multiple channels for end users. You will log, categorize, and prioritize incidents, monitor progress, and escalate complex issues as needed.Ideal candidates have 6+ years in IT service desk or user support, strong Windows 10 and Microsoft 365...

JustCase is seeking a Junior IT Service Manager to support the operational management of IT services within a large-scale digital transformation programme in Brussels. The role combines hands-on IT support with service management responsibilities.You will work with business stakeholders, ICT teams, service desk, and suppliers to ensure quality, continuity,...

Key responsibilitiesManage project scope, planning and budgetCoordinate internal and external stakeholdersLead governance and reporting activitiesManage risks, issues and dependenciesDrive service improvement initiativesMonitor service quality and project performanceCoordinate resources and prioritiesEnsure successful project deliveryRequired experience &...

Multipharma recherche un Team Leader IT Service Desk pour diriger une équipe de 5–6 agents et piloter la gouvernance ITIL au siège, en mode hybride. Vous serez responsable du service desk, du cadre ITIL, et des améliorations continues.Le poste nécessite une forte capacité d’analyse, du leadership et une expertise Topdesk. Vous contribuerez à...

NISH Tech BV is looking for an experiencedIT Service Desk professionalto join Elia’s IT support team as a backup service consultant. The role focuses on1st and 2nd line IT support, including call and email intake, ticket creation and follow-up, troubleshooting, user support and execution of technical actions based on established processes and checklists....

The opportunity to join a well-established international company.Modern offices located in Brussels city centreAbout Our ClientAre you passionate about technology and eager to kick-start your career in IT support? We are looking for a Junior IT Support Engineer to join a dynamic international environment in the heart of Brussels.Job DescriptionAs part of the...

Are you passionate about technology and eager to kick-start your career in IT support? We are looking for a Junior IT Support Engineer to join a dynamic international environment in the heart of Brussels.JobomschrijvingAs part of the IT team, you will be the first point of contact for end users and help ensure a smooth and efficient IT experience across the...