IT Service Desk Lead | ITSM

Il y a 2 jours

Brussel, Brussel-Hoofdstad, Belgique ThoughtLabs Belgium Temps plein 50 000 € - 70 000 € Contrat

ThoughtLabs Belgium is seeking an experienced ITSM professional to organize and support information systems for our business in Brussels. The role focuses on designing and improving ITSM processes and guiding users in IT tools usage.

You will maintain knowledge bases and support documentation, monitor performance metrics, and help continuously improve service quality with IT teams and stakeholders.