Customer Operations Specialist

Il y a 2 jours

Zaventem, Vlaams-Brabant, Belgique Jobat Temps plein 32 000 € - 52 000 € Contrat

is a multinational manufacturer of chemicals.

Jobomschrijving

  • Point of contact for the customer - responding to requests, solving issues and ensuring a great customer experience
  • Managing the entire sales order process operations for EMEA region - handling the entire cycle including organizing transport and logistical aspects, liaising between different departments, service providers and providing on-time information to customer
  • Ensuring that all the movements from the Production and Storage sites are made with correct documentation and declarations, particularly for hazardous goods
  • Liasing with Sales, Product marketing and Supply Chain departments to align on terms and conditions, product availability, prices, credit limits, payment terms etc.
  • Processing documentation requests (questionnaires, certifications, SDS and technical product information;) after sales