Customer‑Focused IT Support Engineer — Fast, First‑Line Helpdesk

Wortell zoekt een Servicedesk Engineer - 1e lijn als hét gezicht van Wortell. Je neemt meldingen aan via diverse kanalen, registreert en classificeert ze snel en correct, en lost waar mogelijk direct problemen op bij het eerste contact.Je werkt gestructureerd, communiceert helder en klantgericht, en bewaakt de voortgang tot oplossen. Ervaring in IT-support,...

About Corilus Corilus is the leading provider of digital solutions for healthcare professionals in Belgium, with over 30 years of experience building software for doctors, pharmacists, nurses, and care coordinators. Today, we serve more than 70,000 healthcare professionals. About Corilus Corilus is the leading provider of digital solutions for healthcare...

Join Connect Group as a Support Engineer Are you passionate about IT and eager to help colleagues solve technical challenges? As a Support Engineer at Connect Group, you are the first point of contact for IT support across our production and office environments. You ensure employees can work efficiently by providing fast, customer-focused support and...

IT Support Specialist As an IT Support Specialist, you ensure that our digital workplace runs smoothly for colleagues in Ghent, Brussels, and Roeselare. You will work in a modern IT environment where specialized software applications, design platforms, and collaboration tools come together. Our document and project storage is primarily based on SharePoint,...

Corilus is seeking a Customer Support Engineer to join the Service Desk in Ghent. You will handle first and second line IT support for our CareConnect Pharmacist platform, working with pharmacists and care professionals in Belgium.You will participate in ongoing training and in future webinars to help customers get the most from our software. You are a...

Als Servicedesk Engineer - 1st line ben jij het eerste aanspreekpunt voor onze klanten en dus ook hét gezicht van Wortell. Je schakelt snel tussen verschillende vragen, denkt in oplossingen en zorgt ervoor dat elke interactie professioneel, helder en vooral menselijk blijft. Of het nu gaat om een snelle fix, een slimme escalatie of het geruststellen van een...

Context & Impact Lansweeper is opening a new Support Engineer position in Ghent to keep pace with a growing, increasingly complex global customer base. Your mission: become a trusted technical expert helping IT professionals worldwide get maximum value from the Lansweeper platform, working from an extensive in-house lab across Windows, Linux, macOS, Active...

About us VIB (Vlaams Instituut voor Biotechnologie) is an entrepreneurial non-profit research institute, with a clear focus on ground-breaking strategic basic research in life sciences and operates in close partnership with the universities in Flanders. The ICT department at VIB ensures that assets, technology, information, and data are managed securely and...

ResponsibilitiesAct as second-line support, bridging the gap between customer support and engineeringTriage and prioritise internal support requests so they’re handled quickly and effectivelyAnalyse issues, read code and logs, and identify root causesSuggest and implement improvements to make support workflows more efficient—both manual and...