Hands-On Sales Team Lead — Direct-Car Sales Champion

Il y a 3 jours

Puurs, Antwerpen, Belgique eCarsTrade Temps plein 60 000 € - 90 000 € Contrat

eCarsTrade is a fast-growing, international player in the European used-car trade, based in Puurs-Sint-Amands. Every day, our team sells vehicles directly from our own stock to private customers and professional buyers across Europe, through leading classifieds platforms.

This direct-sales activity is growing fast, and we want it to run autonomously. That's where you come in: we're looking for a hands-on Team Lead to make it happen.

The role

You lead a team of salespeople, as a player-coach. Selling is your first priority: you handle inbound inquiries generated through our classifieds listings and website, and close deals with private and professional buyers every day. Around that core, you take ownership of the tools, processes and classifieds channels that make the team perform without day-to-day supervision — and you set the standard for a high-performance, customer-focused sales culture.

What you'll do

  • Sell, first and foremost. Handle inbound leads by phone, email and chat; understand each customer's needs and advise professionally; negotiate confidently and close sales of used vehicles from our stock to individuals and professionals; ensure a smooth handover and delivery experience.
  • Lead a team. Set clear objectives, run pipeline and performance reviews, give regular feedback, coach on B2C sales technique, handle escalations, and build a team that consistently exceeds its targets — autonomously.
  • Own the classifieds channels. Manage and optimise our presence on classifieds: listing quality, response times and channel performance.
  • Improve tools and processes. Sharpen lead follow-up (SLAs) and CRM hygiene — lead source, vehicle interest and every customer interaction accurately recorded; improve stock-rotation routines and the sales-to-delivery process; propose and implement better tooling.
  • Deliver an outstanding customer experience. Build lasting customer relationships and work with logistics, administration and other departments to keep improving the customer journey.
  • Report and steer. Track sales, margin, conversion rates, stock rotation and channel ROI; report clearly to the CCO and propose where to push next.

What we're looking for

  • Proven B2C used-car sales experience(dealership, car supermarket or online used-car retailer).
  • A closer's mentality: you like carrying a personal sales target and leading by example rather than from behind a desk.
  • First experience leading, coaching or mentoring salespeople (or clearly ready for that step).
  • Hands-on knowledge of classifieds platforms (AutoScout24, Mobile.de; La Centrale is a plus) and how to make ads perform.
  • Process-minded and comfortable with data: CRM hygiene, funnel metrics.
  • Native or fluent Dutch and French; good English.
  • Willing to work from our site in Puurs-Sint-Amands every day.

What we offer

  • A full-time (38h/week), permanent contract in a dynamic, international and fast-growing environment. Start date: as soon as possible.
  • A key role in a young, fast-growing scale-up: you build and own the direct-sales engine of eCarsTrade.
  • Real autonomy and direct access to management — short lines, quick decisions.
  • A competitive package with a performance-based variable, in line with your experience.
  • Stock, tools and marketing support to sell — plus the mandate to improve them.