Community Manager

Il y a 2 jours
Brussel, Brussel-Hoofdstad, Belgique RemoteJobsOne Télétravail Temps plein 18 000 € - 24 000 € Contrat

IMPORTANT: after you apply, please check your email. We send you a link to complete your application — it is not considered until that last step is done. If you do not see it, check your spam folder.

This is a fully remote position, open to candidates based in Belgium.

Pay: $15–$20/hr

Community Manager:

Job Type: Full-time

Location: Remote

Job Summary:

Join our team as a proactive and energetic Community Manager, playing a pivotal role in delivering exceptional customer experiences. You will handle customer complaints and inquiries, manage tickets, and expertly de-escalate conflicts, all while thriving in a dynamic remote environment. If you are driven, adaptable, and passionate about community engagement, we want you on our extended team.

Key Responsibilities:

  • Respond promptly to customer complaints and questions across multiple channels.
  • Manage and resolve customer support tickets independently with accuracy and efficiency.
  • De-escalate conflicts and turn challenging interactions into positive outcomes.
  • Monitor community activities and proactively identify potential issues or opportunities.
  • Collaborate closely with internal teams to ensure customer needs are met and feedback is shared.
  • Maintain clear documentation of all community interactions and ticket histories.
  • Foster a positive, inclusive, and engaging community environment.

Required Skills and Qualifications:

  • Demonstrated experience in customer support or community management roles.
  • Expertise in conflict de-escalation and crisis management.
  • Proficient with ticket management systems and support tools.
  • Strong ability to manage time, prioritize tasks, and work independently in a fully remote setting.
  • Excellent written and verbal communication skills.
  • Energetic, resourceful, and solution-oriented mindset.
  • Proven track record of providing exceptional customer experiences.

Preferred Qualifications:

  • Prior experience working in distributed or remote teams.
  • Familiarity with online community platforms and moderation best practices.
  • Experience with data-driven decision-making to improve community engagement.

  • Community Manager

    Il y a 4 jours

    Brussel Hoofdstad, Brussel Hoofdstad, Belgique SIBSEO Belgium Temps plein 35 000 € - 50 000 € Contrat

    Chez Sibseo, nous recherchons toujours de nouveaux talents pour collaborer et offrir le meilleur à nos clients.Rejoignez le département Marketing pour assurer une communication et une interaction avec les communautés en harmonie avec cette nouvelle image de marque.Interlocuteur privilégié de Sibseo sur les réseaux sociaux, vous développerez une...

  • Community Manager

    Il y a 5 jours

    Brussel, Brussel-Hoofdstad, Belgique VS Consulting Group Temps plein 18 000 € - 24 000 € Contrat

    VS Consulting Group is hiring !We are looking for a Community Success Manager PART TIME based in Lille or Brussels. Specialized in financial consulting, our clients range from startups/scaleups, SME’s to big corporations within various sectors (manufacturing, services, SaaS, retail, etc.). We are a team of 20 people and we deliver diverse projects such as...

  • Generador de Contenido y Community Manager

    Il y a 3 jours

    Brussel, Brussel-Hoofdstad, Belgique VALUAR - Valor Asistencial Logística Uruguayo Argentina SA Temps plein 35 000 € - 50 000 € Contrat

    Somos una empresa de salud dedicada a los Cuidados Domiciliarios, siempre en búsqueda de ampliar nuestra red e interacción con el mercado y con nuestros pacientes, por eso queremos sumarte a nuestro equipo como Generador/a de Contenido, Community Manager y Diseñador/a Audiovisual. Nos orientamos a un perfil creativo, analítico, resolutivo y con marcada...

  • Freelance Language Community Manager

    Il y a 3 jours

    Brussel Hoofdstad, Brussel Hoofdstad, Belgique European Service Network Temps plein 27 552 € - 41 328 € Contrat

    European Service Network in Belgium is looking for freelance community managers for its language learning platform. Candidates must be native speakers of one of 29 listed languages and will foster a supportive environment for learners. Responsibilities include engagement, moderation, and educational support, with qualifications in language teaching and...

  • Benelux Community Manager – Freelance, Remote

    Il y a 4 jours

    Brussel Hoofdstad, Brussel Hoofdstad, Belgique Trustt Temps plein 46 000 € - 55 000 € Contrat

    Trustt recherche un community manager freelance bilingue français-néerlandais pour lancer et porter sa voix sur le Benelux. Adaptation locale des contenus LinkedIn et des posts, rédaction fluide en néerlandais et prise de parole du fondateur, sans traduction littérale.Vous animez la communauté, répondez aux commentaires et bâtissez le calendrier...

  • Creador/a de Contenido y Community Manager | Audiovisual

    Il y a 3 jours

    Brussel, Brussel-Hoofdstad, Belgique VALUAR - Valor Asistencial Logística Uruguayo Argentina SA Temps plein 35 000 € - 50 000 € Contrat

    VALUAR - Valor Asistencial Logística Uruguayo Argentina SA busca un/a Generador/a de Contenido, Community Manager y Diseñador/a Audiovisual en Bruselas. Se requiere un perfil creativo con experiencia en el rubro salud. La persona será responsable del posicionamiento de la marca, ejecución de campañas y generación de contenido. Se ofrece un ambiente...

  • Remote Freelance Community Manager

    Il y a 3 jours

    Brussel Hoofdstad, Brussel Hoofdstad, Belgique European Service Network S.A. Temps plein 20 000 € - 30 000 € Contrat

    European Service Network S.A. is seeking freelance Community Managers for a language learning platform. Candidates should be native speakers of one of 29 languages and possess a higher education degree in language teaching or a similar field.Responsibilities include engaging language learners, moderating discussions, providing educational support, and...

  • Social Media and Community Manager

    Il y a 2 jours

    Brussel, Brussel-Hoofdstad, Belgique NTT DATA Europe & Latam Temps plein 50 000 € - 75 000 € Contrat

    Join the Team as Social Media and Community Manager About the Client Our client is an agency of the European Commission supporting a high-profile annual conference focused on sustainability and the green transition. The initiative brings together public authorities, companies, NGOs, researchers, media and young people to encourage dialogue, participation and...

  • Part-Time Community Manager, CFO Network

    Il y a 5 jours

    Brussel, Brussel-Hoofdstad, Belgique VS Consulting Group Temps plein 18 000 € - 24 000 € Contrat

    VS Consulting Group is hiring a Community Success Manager (PART TIME) based in Lille or Brussels. CFO Forward is a community for CFOs and Finance Directors led by VS Consulting Group.You will manage LinkedIn content, animate the member community, onboard new CFO members, organize events, and produce member-focused content. Travel to France is required; the...

  • Community Manager Benelux FR/NL

    Il y a 4 jours

    Brussel Hoofdstad, Brussel Hoofdstad, Belgique Trustt Temps plein 46 000 € - 55 000 € Contrat

    On ouvre le Benelux. On cherche la voix qui va nous y installer. Trustt est la plateforme SaaS qui permet aux marques cosmétiques, nutrition et pharma de transformer leurs consommateurs en ambassadeurs : avis enrichis, contenus UGC, campagnes d'influence, données first-party. Plus de 150 marques nous font confiance, dont Pierre Fabre, Garancia et...

Emplois similaires à Brussel

Villes principales