Order Manager

il y a 3 semaines


Provincie Luxemburg, Belgique STAFF INTERIM Temps plein

Nous recherchons actuellement pour notre client basé au sud de Luxembourg et dans le cadre d’une mission en intérim de longue durée, un(e) Order Manager (m/f) La fonction :ï Valider toutes les commandes de vente :S'assurer que chaque expédition enregistrée correspond aux conditions contractuelles (achat et vente) et aux règles de tarification Valider le paiement au client et vérifier que le montant à payer au fournisseur est correct ï Vérifier et contrôler tous les KPI en place entre toutes les parties concernées et s'assurer que des actions d'amélioration sont définies le cas échéantï Mettre l’accent sur la satisfaction du client : Suivi des indicateurs de performance clés Assister aux réunions périodiques /conf calls Suivi des rapports de réclamations (réclamations administratives et de qualité) Participer activement à la définition & à la mise en œuvre des points d'action pour améliorer la satisfaction des clients ï Soutenir l'équipe dans ses activités :S'assurer que les processus et procédures sont correctement appliqués Soutenir la résolution des problèmes ï Interface privilégiée avec le « contract Management » et la comptabilité pour la clôture mensuelle et trimestrielle / support intercoï Conformité (Sox, Qualité, ...)Point central pour fournir toutes les informations pour les audits (internes & externes) Votre profil :Diplôme en Commerce International ou équivalent ; Expérience dans la gestion de commandes en milieu industriel ; Connaissance approfondie de MS Office et maîtrise de SAP ; Très bonne maîtrise de l’anglais ; Sens de la communication ; Sens du service client ; Aptitude à travailler en équipe ; Flexibilité et motivation personnelle ; Disponible pour une entrée en fonction immédiate ; Vous disposez d’un permis de travail pour le Luxembourg ainsi que d’un logement à Luxembourg ou à proximité. Merci de nous informer avec précision de votre situation actuelle.


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