Digital & Communication Project Manager
il y a 2 semaines
Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
As Project/Engagement Manager (EM) within DCX, you are accountable for the successful delivery of digital experience engagements by ensuring client satisfaction, but also through people management for the members in the team, operational excellence, and financial performance. The EM acts as the primary point of contact for the client and internal teams, orchestrating delivery across UX, content, technology, and change management streams.
You will join a community of project/engagement managers that encourage sharing of knowledge and expertise, which will allow you to build an internal network and support your own growth.
Lead day-to-day delivery of DCX projects, ensuring scope, quality, budget, and timelines are met.
Implement Capgemini’s delivery governance standards, including risk and issue management, planning, and reporting. You don’t only monitor risks but also manage them proactively
Ensure compliance with data protection and security requirements.
Develop and manage governance structures and client obligation.
Drive client satisfaction and proactively manage any possible escalations.
Financial Management
Ensure the financials of your project are under control: budget management, forecasting, invoicing, and profitability.
Team Leadership
Manage cross-functional teams including UX designers, developers, analysts, product owners and other agile roles.
Set objectives, coach team members, and foster collaboration.
You support team members in their career growth and are able to work out succession plans together with them
Support pre-sales activities, including proposal development and client presentations.
Identify opportunities for account growth and contribute to strategic planning.
General digital technology affinity and knowledge is a must, specific technology knowledge is a plus (Adobe Experience platform, Salesforce, SAP CX)
Strong stakeholder management and communication skills.
Experience in managing a team with different specializations
Familiarity with UX, SEO, analytics, and content supply chain concepts.
Experience in collaboration with other project managers to share knowledge and expertise is a plus
Fluent in Dutch or French with professional working proficiency in English.
At Capgemini Belgium we offer flexibility in more than one way: next to our hybrid way of working, where we offer you can work 70% from home, we also offer our flex abroad program. Net expenses;
~ A flex plan where you can buy extra days off, update your insurance or buy home office supplies;
~Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
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