Customer Advisor

il y a 3 semaines


Bruxelles, Belgique Consort Group Temps plein

Nous recherchons des Techniciens Support N1/N2/N3 pour rejoindre notre équipe. Niveau 1 : Fournir une assistance de premier niveau aux utilisateurs pour résoudre les problèmes courants (réinitialisation de mot de passe, configuration de base des logiciels, etc.). Niveau 2 : Gérer les incidents plus complexes et les requêtes techniques qui nécessitent une expertise approfondie. Niveau 3 : Résoudre les incidents critiques et complexes liés à l'infrastructure, au réseau et aux applications. Profil recherché :



Diplôme en informatique ou dans un domaine connexe.

Expérience en support technique N1, N2 ou N3.

Solides compétences techniques en systèmes d'exploitation (Windows, macOS, Linux), réseaux, et outils de support (ticketing, remote desktop).

Excellentes compétences en communication et en service client.

Des opportunités de développement professionnel et de formation continue.

Un package salarial compétitif avec des avantages sociaux attractifs.


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    Bruxelles, Région de Bruxelles, Belgique MSD Temps plein

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    il y a 1 mois


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