Senior PMO Service

Senior Project Manager – NCR Voyix Professional Services Retail Solutions

Brussels area and Virtual
The Senior Project Manager is responsible for the successful end to end delivery of multiple related complex software projects as an integrated whole, delivering the total business solution on time and within budget and to customer satisfaction. The Project Manager directly manages and is held accountable for large, complex, high risk strategical projects or programs, which requires a high degree of cooperation and/or coordination among multiple functions, organizations, geographic regions, and cultures, and service offers. The Project Manager is responsible for all aspects of a project – cost, schedule, and expectations – plus business development and growth objectives for the account over a multi-year period. The Project Manager has ultimate responsibility for NCR Voyix Professional Services most strategic or tactically important projects within Retail Food and Non-Food Industry.

The Project Manager builds a true partnership with senior Retail customer and NCR Voyix executives. In addition, the Project Manager establishes strategic alliances with vendors, subcontractors, and articulates NCR Voyix strategy to retail customers and influences NCR Voyix solutions or line of business strategies.

o Determines project management need
Manages (complex) team projects:
o Conducts project planning workshop
o Assists with contract negotiation process
o Administers contract with client
o Tracks and updates project financial elements

Manages implementation of project:
o Manages cost/schedule/resource variances
o Manages project costs, revenue and NCR resource time
o Ensures provision of proof of delivery in line with contract for all billable work
Strong understanding and experience with agile software development and infrastructure project delivery approach, techniques, deliverables and lifecycles.
· Advanced cross functional leadership skills: self-direction, acting strategically, think creatively, building of realistic plans, motivates others, adaptable and fosters open communication and other competencies identified in Professional Services role based competency target skill matrix.
· Ability to effectively manage time, prioritize work, multi-task across many assignments and delegate to team members including cross functional team members.
· Expert level of executive and technical communication including verbal and written skills producing clear and unambiguous deliverables, as well as written business communication skills in corresponding with peers and management.
· Demonstrates the ability to adapt to and lead, change, and coach others in the acceptance and support of change.
· Strong use of MS Tools (Teams, MS Project or equivalent)
· Working knowledge of project management information systems or PSA systems
· Project Management Book of Knowledge (PMBOK), PRINCE II, Agile or equivalent)

Bachelor's degree in computer science, Engineering, Business Administration, or related discipline.
· 10+ years proven track record of project management experience managing medium to large, complex projects delivering customized and/or software product implementations within Professional Services organizations.
· Experience in managing Project P&L up to €10M budget.
· Strong project management competencies and soft skills (i.e. facilitation, conflict resolution, negotiations, executive communications).
· Preferred, Experience within Retail (Food – Non-Food) Industry.
· Preferred, a PMP or equivalent industry-standard project management certification like Prince-2 or IPMA.

Language skills: Native Flemish and French and Fluent English