Support staff for an International Organisation
il y a 6 jours
- First point of contact for the international customers of a prestigious International Organisation in Munich, Germany.
- Providing general and subject-specific support to customers regarding patent applications and procedures, various forms and fees, online tools and services.
- Responsible for registration and processing of customer enquiries via phone, contact form and email.
- User guidance on the organisation webpage to ensure applicants and companies understand the patent procedures.
- Customer data management and maintenance in various data management tools.
- Fluency in German and English. Being able to speak French is a distinct advantage.
- Preferably previous experience in customer care or hospitality.
- Passionate about customer care and ability to work in a dynamic customer service environment.
- Ability to pick things up quickly and wants to learn new things.
- Customer focused with experience of managing complex enquiries.
- Excellent communication skills.
- Organisational and problem-solving skills.
- Team player who enjoys working in a cross-functional, diverse and international team.
- Outstanding reference in your CV of a renowned international organisation.
- CDI/Permanent Contract.
- Luxembourgish employment contract.
- Multicultural environment.
- 3-6 months of on-the-job training in various areas.
- Location: Luxembourg-Bertrange.
- Hybrid working after the training phase.
- Business trips to Munich during the training phase.
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Support staff for an International Organisation
il y a 4 jours
Provincie Luxemburg, Belgique INFEUROPE SA Temps pleininfeurope Luxembourg is supporting an International Organisation in Germany with their global clientele in the area of patent registrations, patent renewals and patent granting. Our team is increasing and we have an opening for two positions at infeurope in Luxembourg to be part of the highly experienced support team. After a thorough training period with...
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Support desk staff for an International Organisation
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Provincie Luxemburg, Belgique INFEUROPE SA Temps pleininfeurope Luxembourg is supporting an International Organisation in Germany with their global clientele in the area of patent registrations, patent renewals and patent granting. Our team is increasing and we have an opening for two positions at infeurope in Luxembourg to be part of the highly experienced support team. After a thorough training period with...
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il y a 4 jours
Provincie Luxemburg, Belgique INFEUROPE SA Temps pleininfeurope Luxembourg is supporting an International Organisation in Germany with their global clientele in the area of patent registrations, patent renewals and patent granting. Our team is increasing and we have an opening for two positions at infeurope in Luxembourg to be part of the highly experienced support team. After a thorough training period with...
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il y a 6 jours
Provincie Luxemburg, Belgique INFEUROPE SA Temps pleininfeurope Luxembourg is supporting an International Organisation in Germany with their global clientele in the area of patent registrations, patent renewals and patent granting. Our team is increasing and we have an opening for two positions at infeurope in Luxembourg to be part of the highly experienced support team. After a thorough training period with...
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Provincie Luxemburg, Belgique INFEUROPE SA Temps pleininfeurope Luxembourg is supporting an International Organisation in Germany with their global clientele in the area of patent registrations, patent renewals and patent granting. Our team is increasing and we have an opening for two positions at infeurope in Luxembourg to be part of the highly experienced support team. After a thorough training period with...
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Provincie Luxemburg, Belgique INFEUROPE SA Temps pleininfeurope Luxembourg is supporting an International Organisation in Germany with their global clientele in the area of patent registrations, patent renewals and patent granting. Our team is increasing and we have an opening for two positions for support desk consultants (m/f/d) at infeurope in Luxembourg to be part of the highly experienced support team. ...
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Provincie Luxemburg, Belgique INFEUROPE SA Temps pleininfeurope Luxembourg is supporting an International Organisation in Germany with their global clientele in the area of patent registrations, patent renewals and patent granting. Our team is increasing and we have an opening for two positions for support desk consultants (m/f/d) at infeurope in Luxembourg to be part of the highly experienced support team. ...
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Provincie Luxemburg, Belgique INFEUROPE SA Temps pleininfeurope Luxembourg is supporting an International Organisation in Germany with their global clientele in the area of patent registrations, patent renewals and patent granting. Our team is increasing and we have an opening for two positions for support desk consultants (m/f/d) at infeurope in Luxembourg to be part of the highly experienced support team. ...
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