Housekeeping Manager

il y a 6 jours

Bruxelles, Belgique The Dominican Temps plein
Executive Housekeeper will keep all aspects of housekeeping and laundry running smoothly – and ensure high standards are met to deliver memorable and unique guest experiences. In charge of the cleanliness of rooms and public areas. Objectives and tasks Guest experience - Make sure the quality of housekeeping and laundry services is always superb – we have standards – but it’s down to you to make rooms special and memorable for guests - Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction - Carry out special requests from guests, VIPs, repeat visitors and club members, this together with our reception department - Look smart and let us look smart – wear your uniform with pride and make sure your col-leagues do the same - Responsible and person of contact for the decoration of the hotel including flowers/plants People - Direct daily activities, plan and assign work ensuring you always have the right staffing numbers - Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues – recognize good performance - Educate and train all team members in compliance with local laws and safety regulations. Ensure staff are properly trained and have the tools and equipment to carry out job duties - May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods - Linen/Uniform supervisor job description Financial - Help prepare and monitor the hotel’s annual budget with a focus on increasing profitability - Maintain proper inventory levels managing cost per room for supplies and labour Carry out the special requests from guests, VIPs, repeat visitors and club members Responsible business - Maintain and order supplies and equipment whilst minimising waste and maintaining “green” initiatives (example:
container recycling, and cleaning agents) - Reunite items with owners – and log any lost and found property - Perform other duties as assigned. May also serve as manager on duty - Report to front office and/or Maintenance in case of technical issues - Excellent communication skills - Structure & accuracy - Eye for detail and understanding - Team working attitude - Eexcellent grooming standards - Diplomatic - Structured - Decisive - Creative - High School Diploma / secondary education / equivalent - Few years’ housekeeping/laundry experience preferably in a hotel of similar size, including supervisory experience. Some college preferred - Must be fluent in local language and other languages preferred

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