ICT Service desk Support Engineer

il y a 2 semaines

Bruxelles, Belgique SIGMA S.p.A. Temps plein

Company description Welcome to SIGMA — a place for people who want to grow, innovate, and be part of an international technology-driven environment.

We are looking for motivated individuals eager to work in a dynamic and fast-growing company, where the development of our people is a key priority.

To comply with the Belgian kilometer-charging system, all trucks over 3.5 tons must carry an On-Board Unit (OBU). These devices are available through self-service machines at designated Service Points.
A SIGMA Self-Service Machine is an automated distribution point for OBUs, fully designed, manufactured, installed, and maintained by the SIGMA Group.
The selected candidate will be responsible for monitoring, controlling, and supporting the operation of these self-service machines—covering both OBU availability and hardware-related issues.

Provide remote support and assistance to Field Engineers
Diagnose and independently resolve hardware-related errors remotely
Collaborate closely with the Monitoring Team to ensure service continuity

Solid IT knowledge, especially in networking and Windows operating systems
Excellent communication skills in English and French (Italian is a plus)

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