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Information Technology Support Engineer

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Bruxelles, Belgique Innova Solutions Temps plein

💼 Job Title: IT Support Engineer 👨 💻Job Type: Freelance 📍Location: Brussels, Belgium 💼 Work regime: Hybrid 🔥 Keywords: Windows 11, MS Teams, M365, PC hardware and peripherals Position overview: Candidate must have a degree in IT or has relevant experience of 18 months and has successfully done some basic IT trainings (ex. TCP/IP, Windows, …) What you'll do: Install and support PC’s (software and Hardware), printers, mobile phones, tablets, … for internal customers. Your internal customers are in Belgium and abroad (Madrid, US, Singapore, Malaysia, Dubai…). Contact can be established per e-mail, phone, Teams or onsite. Diagnose and resolve technical hardware, software and infrastructure issues with the end-customer and ensure they are operational again in short time Follow standard help desk procedures inside and with external suppliers What you bring: Interested in PC hardware and peripherals Knowledge on Windows 11, MS Teams, M365 and other basic IT applications Good oral and written communication skills Fast learning skills Good customer service orientation Good drive for problem analysis & problem-solving Stress tolerance Fluent in English is a must Dutch and French knowledge are an advantage. Open for flexible working hours and potentially for short missions abroad A little about us: Innova Solutions is a diverse and award-winning global technology services partner. We provide our clients with strategic technology, talent, and business transformation solutions, enabling them to be leaders in their field. Founded in 1998, headquartered in Atlanta (Duluth), Georgia. Employs over 50,000 professionals worldwide, with annual revenue approaching $3.0B. Delivers strategic technology and business transformation solutions globally. Operates through global delivery centers across North America, Asia, and Europe. Provides services for data center migration and workload development for cloud service providers. Awardee of prestigious recognitions including: Women’s Choice Awards - Best Companies to Work for Women & Millennials, 2024 Forbes, America’s Best Temporary Staffing and Best Professional Recruiting Firms, 2023 American Best in Business, Globee Awards, Healthcare Vulnerability Technology Solutions, 2023 Global Health & Pharma, Best Full Service Workforce Lifecycle Management Enterprise, 2023 Received 3 SBU Leadership in Business Awards Stevie International Business Awards, Denials Remediation Healthcare Technology Solutions, 2023