Customer support coordinator
il y a 3 semaines
Serve as the first point of contact for emergency services (100, 101, 112), providing immediate support during critical situations, including after hours, weekends, and holidays.
Confidentiality & Compliance: Protect sensitive information, sharing it only as required by law, while ensuring all actions are in strict adherence to legal requirements.
Customer-Focused: You have a strong background in customer service and are dedicated to helping others with clear communication and a friendly, approachable attitude.
Organized & Proactive: You excel at managing multiple tasks, staying organized, and taking initiative to resolve issues before they escalate.
Tech-Savvy: You are comfortable using various software tools and have a willingness to learn new systems as needed.
Flexible & Available: You are open to being on standby 24/7, including evenings and weekends, to respond to urgent needs and emergencies.
Fluent in French, Dutch, and English: You can confidently communicate in all three languages, enabling you to engage with a diverse range of authorities and stakeholders.
Make a Difference: Your work will have a direct impact on public safety and help ensure the seamless operation of essential services.
Team Collaboration: Be part of a supportive team that values clear communication and works together to achieve shared goals.
Benefit from competitive compensation and flexible options that help you maintain a healthy work-life balance.
Our HR team will guide you through the process once your contract is signed.
60% home working flexibility
~ Access to a company restaurant
Join us and enjoy a comprehensive benefits package designed to support your well-being and work-life balance
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