SERVICE DESK OPERATOR
il y a 2 semaines
Company description Welcome to SIGMA — a place for people who want to grow, innovate, and be part of an international technology-driven environment. We are looking for motivated individuals eager to work in a dynamic and fast-growing company, where the development of our people is a key priority. Function Description To comply with the Belgian kilometer-charging system, all trucks over 3.5 tons must carry an On-Board Unit (OBU). These devices are available through self-service machines at designated Service Points. A SIGMA Self-Service Machine is an automated distribution point for OBUs, fully designed, manufactured, installed, and maintained by the SIGMA Group. The selected candidate will be responsible for monitoring, controlling, and supporting the operation of these self-service machines—covering both OBU availability and hardware-related issues. Duties & Responsibilities Manage the ticketing system: create, assign, and follow up on tickets for technicians Analyze issues using monitoring dashboards Monitor OBU availability and take proactive corrective actions Assign tickets to the nearest technician based on location to ensure compliance with SLA requirements Provide remote support and assistance to Field Engineers Diagnose and independently resolve hardware-related errors remotely Communicate important incidents internally Collaborate closely with the Monitoring Team to ensure service continuity Job Requirements Solid IT knowledge, especially in networking and Windows operating systems Ability to work independently with strong problem-solving skills Excellent communication skills in English and French (Italian is a plus) Flexibility regarding working hours Strong teamwork mindset Ability to perform under pressure in a constantly changing environment Workplace Schaerbeek, Belgium
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Assistant Front Desk Manager
il y a 2 semaines
Bruxelles, Belgique Royal Caribbean Group Temps pleinThe Assistant Front Desk Manager supervises a front desk team that excels in delivering industry leading service to our guests. Responsible for motivating, coaching, training, evaluating and tracking development on an individual and team level. Plays a key role in leading a team of empowered individuals who will strive to deliver focused and extraordinary...
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Assistant Front Desk Manager
il y a 2 semaines
Bruxelles, Belgique Royal Caribbean Group Temps pleinThe Assistant Front Desk Manager supervises a front desk team that excels in delivering industry leading service to our guests. Responsible for motivating, coaching, training, evaluating and tracking development on an individual and team level. Plays a key role in leading a team of empowered individuals who will strive to deliver focused and extraordinary...
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Collaborateur IT Service Desk
il y a 2 semaines
Bruxelles, Belgique Clinique Saint-Jean Temps pleinDescription du poste En tant que collaborateur Service Desk IT, vous apportez votre soutien à l’utilisateur final (médecins, infirmiers ou collaborateurs administratifs). Vous assurez les dépannages, résolvez des problèmes de hard- et software et traitez efficacement les questions soulevées, ceci aussi bien à distance que sur le lieu de travail. ...
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Service Desk Dispatcher
il y a 2 semaines
Bruxelles, Belgique Brayton Global Temps pleinWe are looking for a Dispatcher to join one of our key clients in Brussels in a part time role. This position is essential to ensure smooth daily operations and provide support to the existing team. Coordinate with internal teams to ensure continuous service coverage Fluency in English and French Previous experience in customer service or...
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VIP IT Support Specialist
il y a 2 semaines
Bruxelles, Belgique UpcoMinds Temps pleinWe are seeking experienced IT Support Specialists to provide high-quality technical support services in a demanding VIP environment. This role requires a professional, highly skilled individual capable of delivering exceptional first and second-line support to parliamentary staff and members. Work Environment Location: Fully on-site (Brussels, with monthly...
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Spécialiste Service
il y a 2 semaines
Bruxelles, Belgique Kubota Holdings Europe Temps pleinKubota est un fabricant de premier plan de machines pour les secteurs de la pelouse, du jardinage et de l’agriculture. Avec un fort accent sur l’innovation, la qualité et la satisfaction client, nous recherchons un Spécialiste Service & Produit pour renforcer notre présence en Belgique et aux Pays-Bas. Êtes-vous prêt pour un nouveau défi au sein...
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Spécialiste Service
il y a 2 semaines
Bruxelles, Belgique Kubota Holdings Europe Temps pleinKubota est un fabricant de premier plan de machines pour les secteurs de la pelouse, du jardinage et de l'agriculture. Avec un fort accent sur l'innovation, la qualité et la satisfaction client, nous recherchons un Spécialiste Service & Produit pour renforcer notre présence en Belgique et aux Pays-Bas. Êtes-vous prêt pour un nouveau défi au sein d'un...
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Support Engineer
il y a 2 semaines
Bruxelles, Belgique Enzo Tech Group Temps pleinExciting Freelance Support Engineer Position We are currently working with one of the largest telecommunications companies in Belgium, who are looking for a L1 support engineer/service desk professional to help strengthen their team. This opportunity is a great one for someone looking to work in a team environment, where everyone is learning and...
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ICT Service desk Support Engineer
il y a 2 semaines
Bruxelles, Belgique SIGMA S.p.A. Temps pleinCompany description Welcome to SIGMA — a place for people who want to grow, innovate, and be part of an international technology-driven environment. We are looking for motivated individuals eager to work in a dynamic and fast-growing company, where the development of our people is a key priority. To comply with the Belgian kilometer-charging system,...
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Support Engineer
il y a 2 semaines
Bruxelles, Belgique Enzo Tech Group Temps pleinExciting Freelance Support Engineer Position We are currently working with one of the largest telecommunications companies in Belgium, who are looking for a L1 support engineer/service desk professional to help strengthen their team. This opportunity is a great one for someone looking to work in a team environment, where everyone is learning and progressing...
