IT Support Engineer L2
il y a 2 semaines
As an IT L2 IMAC Support Engineer, you will provide on-site and remote support for one of our major transportation clients in Brussels. Your mission includes handling IMAC (Install, Move, Add, Change) activities, incident resolution, and staging tasks for various hardware and software environments. You will work across multiple sites in Brussels and collaborate closely with the client's IT teams to ensure smooth operations and high-quality service delivery. Your Key Responsibilities? Perform on-site and remote IMAC activities (Install, Move, Add, Change). Handle incident resolution for hardware and software issues. Support and maintain PCs, desktops, laptops, smartphones, and video conferencing equipment. Execute software installations and staging activities for laptops and desktops. Manage digital kiosk activities and conferencing room equipment. Utilize ITSM tools (e.g., ServiceNow) for ticket management and reporting. Ensure compliance with client standards and operational procedures. Participate in stand-by rotations (24/7) when required. What do you already bring to the table? Solid experience in L1/L2 support activities. Strong knowledge of: Hardware: PCs, desktops, smartphones, conferencing systems. Networking basics: LAN/WAN. Active Directory administration. Software installation and troubleshooting. Familiarity with ITSM tools (ServiceNow or similar). Ability to work independently and as part of a team. Driving license (mandatory). Languages: French (B2) and Dutch (B2). On-site presence 5 days/week in Brussels. What can Econocom offer you? An attractive salary complemented by hospitalization and group insurance, meal and eco vouchers, a company car, and the possibility of working from home when applicable. A Competence Manager to guide your career and onboarding. Various blended training opportunities to help you grow professionally. Fun quarterly events to stay connected with colleagues and informed about the company. Econocom – in brief Econocom Benelux is part of a French listed group, active for over 45 years, offering modular end-to-end ICT solutions combining equipment, services, and financing. We emphasize corporate social responsibility (CSR) and contribute to the circular economy. If you are looking for Digital & Green and an ICT company that places customers and employees at the heart of its operations, Econocom is the place for you... We'd love to hear from you Econocom is committed to promoting an inclusive and respectful work environment, where every individual is valued regardless of race, gender, age, religion, sexual orientation, disability, or any other characteristic protected by law. Any form of discrimination is strictly prohibited under our Code of Conduct.
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Econocom - l2 iMac Support Engineer
il y a 4 semaines
Bruxelles, Belgique Econocom Temps pleinAs an L2 iMac Support Engineer, you will provide on-site and remote support for one of our major transportation clients in Brussels. Your mission includes handling iMac (Install, Move, Add, Change) activities, incident resolution, and staging tasks for various Hardware and software environments. You will work across multiple sites in Brussels and collaborate...
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Technical Support Engineer IT
il y a 2 semaines
Bruxelles, Belgique Econocom Belgium Temps pleinAs an IT L2 IMAC Support Engineer , you will provide on-site and remote support for one of our major transportation clients in Brussels. Your mission includes handling IMAC (Install, Move, Add, Change) activities, incident resolution, and staging tasks for various hardware and software environments. You will work across multiple sites in Brussels and...
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Support Engineer
il y a 7 jours
Bruxelles, Belgique IT-Planet Temps pleinDeze positie kan worden ingevuld met zowel vast contract (bediendestatuut) als freelance contract Duurtijd: lange termijn Regio: Brussel, volledig on site Wij zoeken ook iemand voor dezelfde positie in Sluiskil (NL) Fulltime Functie Als Allround IT Support Engineer ben je het eerste aanspreekpunt voor interne gebruikers of klanten bij IT-gerelateerde vragen...
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Support Engineer
il y a 7 jours
Bruxelles, Belgique IT-Planet Temps pleinDeze positie kan worden ingevuld met zowel vast contract (bediendestatuut) als freelance contract Duurtijd: lange termijn Regio: Brussel, volledig on site Wij zoeken ook iemand voor dezelfde positie in Sluiskil (NL) Fulltime Functie Als Allround IT Support Engineer ben je het eerste aanspreekpunt voor interne gebruikers of klanten bij...
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SQL Server Engineer/ Support Engineer
il y a 2 semaines
Bruxelles, Belgique Tangent International Temps pleinTangent International are urgently looking for a Customer Support Engineer L2 (Solar and energy storage / Renewable energy) to work a 3 month rolling contract based in either the Netherlands or Belgium. Serve as the first point of contact for customers via phone, email, and remote diagnostic tools, providing 5x8 hour Level 1 support. Deliver first-line...
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IT Security Engineer IAM/AD
il y a 4 jours
Bruxelles, Belgique STIB-MIVB Temps pleinDe MIVB telt meer dan 10.000 medewerkers die zich inzetten in meer dan 300 verschillende beroepen! Wist u dat wij één van de weinige openbaarvervoerbedrijven ter wereld zijn die zowel instaan voor de conceptontwikkeling en bouw als voor de planning en exploitatie van ons netwerk? Dat verklaart waarom we zoveel verschillende functies hebben en waarom er...
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IT Security Engineer IAM/AD
il y a 5 jours
Bruxelles, Belgique STIB-MIVB Temps pleinDe MIVB telt meer dan 10.000 medewerkers die zich inzetten in meer dan 300 verschillende beroepen! Wist u dat wij één van de weinige openbaarvervoerbedrijven ter wereld zijn die zowel instaan voor de conceptontwikkeling en bouw als voor de planning en exploitatie van ons netwerk? Dat verklaart waarom we zoveel verschillende functies hebben en waarom er...
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Cloud Support Engineer
il y a 2 semaines
Bruxelles, Belgique HTC Global Services Temps pleinGenesys Cloud L1 Support Engineer (24×7) Experience Required: 2+ years (Genesys Contact Center Ops) Role Purpose Provide frontline operational and monitoring support for Genesys Cloud, ensuring uptime, stability, and first-response incident handling. Responsibilities A. Monitoring & Daily Operational Tasks Monitor agent status, queues, and call flow...
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Customer Support Engineer
il y a 2 semaines
Bruxelles, Belgique Tangent International Temps pleinTangent International are urgently looking for a Customer Support Engineer L2 (Solar and energy storage / Renewable energy) to work a 3 month rolling contract based in either the Netherlands or Belgium. Main Responsibilities: Serve as the first point of contact for customers via phone, email, and remote diagnostic tools, providing 5x8 hour Level 1 support....
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Ingénieur Sécurité IT
il y a 4 jours
Bruxelles, Belgique STIB-MIVB Temps pleinDe MIVB telt meer dan 10.000 medewerkers die zich inzetten in meer dan 300 verschillende beroepen! Wist u dat wij één van de weinige openbaarvervoerbedrijven ter wereld zijn die zowel instaan voor de conceptontwikkeling en bouw als voor de planning en exploitatie van ons netwerk? Dat verklaart waarom we zoveel verschillende functies hebben en waarom er...
