Intern EMEA

il y a 3 semaines

Machelen, Flandre, Belgique O&M Halyard EMEA Temps plein

1. POSITION SUMMARY

In this internship, the core tasks will be related to the day-to-day support of handling complaints for medical devices sold in the EMEA region. You will assist with initiating product quality complaints in EtQ, ensuring investigations are progressed, and helping to draft and issue customer communications, including complaint response letters, in a timely manner.

In correspondence with your skills, ambitions and background, we will be able to offer a qualitative and inspiring internship

2. JOB FUNCTIONS

As Complaints Intern, we can entrust the following tasks to you. This is a non-exhaustive list of tasks:

  • Maintain customer complaint intake, database and files per relevant policies.
  • Monitor customer complaint intake and enter complaints for initiation.
  • Co-ordinate, monitor and track samples return and product replacements as the result of a product quality issue.
  • Track and manage the complaint investigations to ensure the investigations are completed in a timely manner.
  • Provide complaint status updates to customers and track complaint closures.
  • Assure accuracy, integrity, completeness and consistency of product complaint files.

3. KEY RELATIONSHIPS

This role interfaces closely with his/her manager and team members, and cross-department contacts for collaborative projects as requested.

4. EDUCATION & EXPERIENCE REQUIRED

Currently enrolled in a business school or university program with a focus of related field.

5. KNOWLEDGE SKILLS & ABILITIES

You feel comfortable in an informal, international and fast-paced work culture. You are eager to learn and sense of initiative.

Following skills are ideal for this position:

  • Drive for success to learn and grow;
  • You can speak and write fluent English and have a command of Dutch. German, French or Spanish is a plus;
  • You are numerically and analytically sound; have computer literacy and can easily work with Office; Excel and PowerPoint;
  • Excellent organizational skills;
  • High attention to detail;
  • Flexible with excellent communication skills;

6. KEY COMPETENCIES

  • The person in this role understands that he/she will operate in an ISO9001 & ISO14001 controlled environment and is willing to implement and understand the basic principles of such ISO quality standards.
  • Must actively demonstrate Owens & Minor's ideal values: Integrity, Development, Excellence, Accountability and Listening.

  • Product Support Intern

    il y a 2 jours

    Machelen, Flandre, Belgique O&M Halyard EMEA Temps plein

    Job Summary:This Complaints Intern role involves maintaining customer complaint intake, monitoring and tracking product replacements, and coordinating with internal teams.About Our Team:Our team is responsible for managing product quality complaints in the EMEA region. We work closely with colleagues across departments to achieve our goals.What You Will...

  • Quality Intern

    il y a 3 semaines

    Machelen, Flandre, Belgique O&M Halyard EMEA Temps plein

    POSITION SUMMARY In this internship, the core tasks will be related to the day-to-day support of handling complaints for medical devices sold in the EMEA region. You will assist with initiating product quality complaints in EtQ, ensuring investigations are progressed, and helping to draft and issue customer communications, including complaint response...

  • Human Resources Intern

    il y a 4 semaines

    Machelen, Flandre, Belgique O&M Halyard EMEA Temps plein

    1. JOB DESCRIPTION As our HR Intern you will support the HR Team in L&D, Recruitment and Admin tasks. You will report to the HR Manager EMEA. In this internship, the core tasks will be related to the day-to-day admin support of the HR team. Apart from these recurring admin tasks, you can take a fresh look at the existing procedures, initiate one of the...

  • Complaints Coordinator EMEA

    il y a 6 jours

    Machelen, Flandre, Belgique O&M Halyard EMEA Temps plein

    About the RoleWe are looking for a talented individual to join our Complaints Team as a Complaints Intern. The successful candidate will be responsible for managing customer complaints, ensuring timely resolution and maintaining accurate records.Responsibilities:Manage customer complaint intake and maintain accurate records.Coordinate with cross-functional...

  • EMEA Quality Support Specialist

    il y a 6 jours

    Machelen, Flandre, Belgique O&M Halyard EMEA Temps plein

    Job SummaryThis is an exciting opportunity for a recent graduate or student in their final year of studies to join our Complaints Team as a Complaints Intern. The successful candidate will have the opportunity to gain hands-on experience in quality assurance and complaint management, working closely with our experienced team.Main Responsibilities:Assist in...

  • Quality Assurance Intern

    il y a 6 jours

    Machelen, Flandre, Belgique O&M Halyard EMEA Temps plein

    Job DescriptionWe are seeking a highly motivated and detail-oriented individual to join our team as a Complaints Intern. This is an exciting opportunity for recent graduates or students in their final year of studies to gain hands-on experience in quality assurance and complaint management.Main Responsibilities:Maintain customer complaint intake, database...

  • Human Resources Intern

    il y a 4 semaines

    Machelen, Belgique O&M Halyard EMEA Temps plein

    1. JOB DESCRIPTION As our HR Intern you will support the HR Team in L&D, Recruitment and Admin tasks. You will report to the HR Manager EMEA. In this internship, the core tasks will be related to the day-to-day admin support of the HR team. Apart from these recurring admin tasks, you can take a fresh look at the existing procedures, initiate one of the...

  • Marketing Intern

    il y a 2 semaines

    Machelen, Belgique Devoteam Belgium Temps plein

    Company Description Devoteam is a leading consulting firm focused on digital strategy, tech platforms and cybersecurity. By combining creativity, tech and data insights, we empower our customers to transform their business and unlock the future. With 25 years’ experience and 10,000 employees across Europe, the Middle East and Africa, Devoteam promotes...

  • Recruitment Intern

    il y a 2 semaines

    Machelen, Belgique Devoteam Belgium Temps plein

    Company Description Devoteam is a leading consulting firm focused on digital strategy, tech platforms and cybersecurity. By combining creativity, tech and data insights, we empower our customers to transform their business and unlock the future. With 25 years’ experience and 10,000 employees across Europe, the Middle East and Africa, Devoteam promotes...

  • Recruitment Intern

    il y a 2 semaines

    Machelen, Belgique Devoteam Belgium Temps plein

    Company Description Devoteam is a leading consulting firm focused on digital strategy, tech platforms and cybersecurity. By combining creativity, tech and data insights, we empower our customers to transform their business and unlock the future. With 25 years’ experience and 10,000 employees across Europe, the Middle East and Africa, Devoteam promotes...

  • Devoteam Internship 2025

    il y a 3 semaines

    Machelen, Belgique Devoteam Temps plein

    **Devoteam**is a leading consulting firm focused on digital strategy, tech platforms and cybersecurity. By combining creativity, tech and data insights, we empower our customers to transform their business and unlock the future. With 25 years’ experience and 10,000 employees across Europe, the Middle East and Africa, Devoteam promotes responsible tech for...

  • Marketing Internship

    il y a 2 semaines

    Machelen, Belgique Devoteam Temps plein

    Devoteam is a leading consulting firm focused on digital strategy, tech platforms and cybersecurity. By combining creativity, tech and data insights, we empower our customers to transform their business and unlock the future. With 25 years’ experience and 10,000 employees across Europe, the Middle East and Africa, Devoteam promotes responsible tech for...

  • Recruitment Internship

    il y a 2 semaines

    Machelen, Belgique Devoteam Temps plein

    Devoteam is a leading consulting firm focused on digital strategy, tech platforms and cybersecurity. By combining creativity, tech and data insights, we empower our customers to transform their business and unlock the future. With 25 years’ experience and 10,000 employees across Europe, the Middle East and Africa, Devoteam promotes responsible tech for...

  • Recruitment Internship

    il y a 1 semaine

    Machelen, Belgique Devoteam Temps plein

    Devoteam is a leading consulting firm focused on digital strategy, tech platforms and cybersecurity. By combining creativity, tech and data insights, we empower our customers to transform their business and unlock the future. With 25 years’ experience and 10,000 employees across Europe, the Middle East and Africa, Devoteam promotes responsible tech for...

  • Internship Microsoft M365

    il y a 7 jours

    Machelen, Belgique Devoteam Belgium Temps plein

    **Company Description** Devoteam is a leading consulting firm focused on digital strategy, tech platforms and cybersecurity. By combining creativity, tech and data insights, we empower our customers to transform their business and unlock the future. With 25 years’ experience and 10,000 employees across Europe, the Middle East and Africa, Devoteam promotes...

  • Internship Microsoft M365

    il y a 7 jours

    Machelen, Belgique Devoteam Temps plein

    Devoteam is a leading consulting firm focused on digital strategy, tech platforms and cybersecurity. By combining creativity, tech and data insights, we empower our customers to transform their business and unlock the future. With 25 years’ experience and 10,000 employees across Europe, the Middle East and Africa, Devoteam promotes responsible tech for...