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EMEA Quality Support Specialist
il y a 1 semaine
This is an exciting opportunity for a recent graduate or student in their final year of studies to join our Complaints Team as a Complaints Intern. The successful candidate will have the opportunity to gain hands-on experience in quality assurance and complaint management, working closely with our experienced team.
Main Responsibilities:
- Assist in managing customer complaints from intake to closure.
- Investigate and resolve product quality issues in a timely manner.
- Maintain accurate records and reports to track complaint progress.
- Communicate effectively with customers and internal stakeholders regarding complaint status and outcomes.
Requirements:
- Bachelor's degree in a related field or equivalent work experience.
- Excellent written and verbal communication skills.
- Ability to work in a fast-paced environment with multiple priorities.
- Basic understanding of quality assurance principles and procedures.