DevOps - Monitoring & Incident Detection Specialist

il y a 3 semaines


Zaventem, Flandre, Belgique Retail Support Services - RSS Temps plein
The ideal candidate will have robust experience in IT monitoring, incident detection and automation, coupled with excellent communication skills to work effectively across multiple teams.
This role is crucial in ensuring our applications and services run smoothly, minimizing downtime, and swiftly addressing any issues that arise. More specifically, the key responsibilities of the DevOps - IT Monitoring and Incident Detection Specialist are :
IT Monitoring :
Implement and manage monitoring solutions drawing from experience from one or more of the following technologies: Develop dashboards and reports to provide insights into system performance and health.
Help the Incident Manager into analyzing and detecting trends which can, slowly but certainly, lead to incidents
Cloud Management:
Utilize practical experience with major cloud providers such as Google Cloud Platform (GCP), Amazon Web Services (AWS), or Microsoft Azure to integrate and maintain monitoring solutions.
Ensure cloud environments are monitored effectively to detect and resolve issues promptly.
Analyze the collected data to identify trends and new metrics which have to be monitored in order to become more predictable with our incidents
Work closely with the Incident Manager to help identifying trends, but also understand what is the root cause behind an issue (if applicable to monitoring)
Develop and execute fault detection metrics and alerts in applications
Work collaboratively with cross-functional teams, including application owners, developers, and IT support staff, to integrate applications with the monitoring platform.
Provide technical guidance and support to application teams to maximize the effectiveness of monitoring solutions.
Leverage automation tools such as Terraform, Python, bash, and CI/CD pipelines to streamline monitoring and incident management processes.
Proactively identify opportunities for improvement and drive projects to enhance IT operations.
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
Proven experience with one or more IT monitoring technologies (ELK stack, Splunk, Dynatrace, Datadog, New Relic, Grafana, or similar).
Hands-on experience with one of the major cloud providers (GCP, AWS, Azure).
Excellent communication and collaboration skills, with the ability to work across multiple teams.
Proficiency in automation tools and scripting languages such as Terraform, Python, bash, and CI/CD pipelines.
Ability to work independently and manage time effectively in a fast-paced environment.
Ongoing training and growth opportunities
Flexible working hours and the option to work remotely for an optimal work-life balance
Apply now to be part of a dynamic team committed to innovation and excellence.

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