Customer Care Professional
il y a 2 semaines
Are you passionate about solving complex challenges, working with data and digital tools, and helping clients succeed? This isn't your typical customer service role. You'll dive deep into questions, provide real solutions, and play a key role in building long-term client relationships. Your ambition and potential will be recognized, and there are real opportunities to grow within the company. What you'll do: Be the go-to contact for customers, partner offices, and internal teams. Handle a variety of inquiries via email and phone, focusing on understanding the real needs behind each question. Provide clear, solution-oriented support instead of scripted responses. Take ownership of your cases and maintain detailed records in Salesforce. Monitor SLAs and proactively keep clients informed of progress. Support internal workflows, from order processing to delivery, sales support, and revenue tracking. Help improve processes, create accounts, and share documentation. Build long-term, trust-based relationships with clients and ensure their success. What we're looking for: Proven experience in customer service (B2B or non-B2C environments preferred). Fluent in Dutch, English, and French (B2+). Tech-savvy and comfortable with Microsoft 365, digital tools, and interfaces. Strong communicator: clear, friendly, and empathetic. Analytical mindset and ability to understand complex situations. Calm under pressure, proactive, and solution-oriented. Available for a fixed schedule (start at 8:30 or finish at 17:00) and 2 office days/week. Motivated to grow, take on new challenges, and make an impact. What we offer: Competitive salary + benefits + 13th month. Laptop and mobile phone. Hybrid work setup with fixed office days (Tuesday & Thursday). Eco vouchers and hospitalization insurance. Disability insurance and strong pension plan. 2 paid volunteering days per year. Access to LinkedIn Learning and internal training. A fun, dynamic team and regular social events. Clear career paths and opportunities to grow within the company. Ready to make an impact, grow your career, and be recognized for your potential? Apply now and join a team where your contribution truly matters
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Team leader
il y a 3 semaines
Bruxelles, Belgique Monizze NVSA Temps pleinAbout Monizze We are on a mission to help employers support the well-being and engagement of their people. From our roots in electronic meal, eco, and gift vouchers, we've evolved into a comprehensive Reward Management System, offering smart, flexible, and human-centred salary solutions. To keep scaling smartly and securely, we're strengthening our Customer...
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Customer Care Advisor
il y a 8 heures
Bruxelles-Capitale, Belgique Axis Group Temps pleinVous êtes passionnée par la satisfaction client et aimez résoudre des situations complexes ? Rejoignez notre équipe Customer Care en tant que Customer Care Advisor et contribuez à offrir un service client de qualité dans un environnement dynamique et collaboratif. **Description** - Vous assurez le suivi et le traitement des dossiers clients, en...
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VP Customer Care
il y a 2 semaines
Bruxelles, Belgique G2 Travel Temps pleinWe're looking for passionate individuals with customer care experience in the travel industry who are fluent in English and Japanese; French is a plus. If you thrive in a fast-paced, international environment, this is your moment Applicants must hold a valid work visa for Brussels, Belgium. and we’re in the business of planning and organising trips all...
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Customer Care Specialist
il y a 2 semaines
Bruxelles, Belgique Jobmatch Temps plein 2.700 € - 2.900 €Ben jij iemand die enthousiast wordt van klanten verder helpen en graag kwalitatieve service levert? Dan hebben wij een mooie kans voor jou! Bij Jobmatch kom je terecht in een team waar klantgerichtheid, kwaliteit en persoonlijke groei écht voorop staan. Wat we jou bieden Een stabiele job met mooie voorwaarden én ruimte om te groeien: • Vast contract na...
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Customer Care Executive
il y a 2 semaines
Bruxelles, Belgique G2 Travel Temps pleinWe're looking for passionate individuals with customer care experience in the travel industry who are fluent in English and Japanese; French is a plus. If you thrive in a fast-paced, international environment, this is your moment Applicants must hold a valid work visa for Brussels, Belgium. The Company "People don't take trips – trips take people" ... ......
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(Temp) Customer Care Officer Ing
il y a 2 semaines
Bruxelles Saint-Gilles, Belgique Axis Temps pleinAs a Customer Care Officer, you help our customers protect what is important to them. This by smoothly - and qualitatively - managing their life and death insurance contracts. The different products bring with them a range of interesting work. **Beschrijving** - As the first point of contact for our customers and bank branch employees, you answer various...
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Customer Success Internship
il y a 13 heures
Bruxelles, Belgique Doctoranytime Belgium Temps pleinThe goal of Doctoranytime is to revolutionize healthcare in Europe and Latin America. More specifically Doctoranytime's tools aim to facilitate the access to healthcare for patients and simplify the daily life of practitioners. Doctoranytime seems to obtain this goal, because since they entered the Belgian market in 2016, they have known a rapid growth and...
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Customer Success Intern
il y a 2 semaines
Bruxelles, Belgique Doctoranytime Belgium Temps pleinWho we are ? The goal of Doctoranytime is to revolutionize healthcare in Europe and Latin America. More specifically Doctoranytime's tools aim to facilitate the access to healthcare for patients and simplify the daily life of practitioners. Doctoranytime seems to obtain this goal, because since they entered the Belgian market in 2016, they have known a rapid...
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Customer Service Officer
il y a 2 semaines
Bruxelles, Belgique gategroup Temps pleinWe’re looking for motivated, engaged people to help make everyone’s journeys better.Gate Gourmet Belgium NV is a part of the gategroup, the international leader in airline catering. Worldwide we have about 43.000 colleagues in over 60 countries where we offer our customers culinary excellence. The Brussels offices have been part of the group since end of...
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Specialist Customer Service Advisor
il y a 2 semaines
Bruxelles, Belgique Jobmatch Temps plein 2.700 € - 2.900 €Ben jij iemand die enthousiast wordt van klanten verder helpen en graag kwalitatieve service levert? Bij Jobmatch kom je terecht in een team waar klantgerichtheid, kwaliteit en persoonlijke groei écht voorop staan. Vast contract na een positieve interimperiode. • 2 dagen telewerk per week. • Doorgroeimogelijkheden en voortdurende opleidingen. Als...
