Project Manager/Project Management Office

Join ThermoVault and shape the future of energy: ThermoVault is a fast-growing scale-up on a mission to make energy smarter, greener and more efficient. With our cutting-edge IoT hardware and software, we transform everyday thermal appliances like water heaters, accumulators, and heat pumps into intelligent, grid-responsive storage devices. The result? Households automatically save 15-25% on energy, without lifting a finger or sacrificing comfort. Backed by our main shareholder, Ariston Group, a worldwide leader in heating and hot water solutions, we're scaling fast. We are already managing over 5,000 installations in Belgium and France, with plans to expand into Italy, South Africa, and beyond. By controlling how and when these appliances use electricity, we help balance the grid and secure contracts with energy players like TSOs, driving our recurring revenue model. And the best part? Our tech is not just retrofitting existing devices, it's also being built into Ariston's new-generation appliances, unlocking a global market. To support this ambition, we are looking for an Operations Project Manager/PMO to help scale our operations. Are you hands-on and ready to make an impact? Your mission: This is a hands-on role at the heart of our operations, making sure installation projects run smoothly, the supply chain is optimized, and customers get top-notch support. Think of yourself as a Customer & Supplier Happiness Manager - your role has a direct impact on both Your key responsibilities include: Leading & streamlining installation projects. Oversee our projects, ranging from a few hundred to several thousand devices, across Belgium, France, and future markets. You coordinate installations with our partners, monitor progress, and ensure qualitative processes in close collaboration with ThermoVault's technical experts. Managing suppliers & procurement. Oversee the Bill of Materials (BoM), handle supplier relations, manage contracts & order administration, streamline the compliance process for certifications, and evaluate new partners. Optimizing logistics & stock management. Oversee inventory, delivery, and logistics together with your operations assistant, ensuring seamless supply chain operations. Enhancing customer & technical support. Coordinate troubleshooting and continuous improvement efforts, ensuring smooth post-installation support. Driving continuous process improvement. Take ownership of refining and formalizing operational processes, with a focus on closing the remaining 20% of gaps to achieve operational excellence and scalability. Ensuring strong cross-team communication. Lead and manage your small team and additionally, collaborate closely with sales and engineering to ensure seamless alignment between operations and business objectives. Your profile: Project Pro: 3+ years of experience in technical project coordination. You understand the key aspects of large-scale device installation projects. Supply Chain Ace: experience with supply chain management and procurement, preferably in a start-up or scale-up environment. Language Skills: fluent in English, good command of French. Dutch is a plus. Structured Problem Solver: analytical mindset and a pragmatic, hands-on approach. Strong Negotiator & Communicator: Comfortable interacting with suppliers, partners, and internal teams to align goals and drive execution. Self-Starter: You can work independently and manage deadlines effectively. Team Player: You thrive in a collaborative, fast-paced environment while taking full ownership of your tasks. Value Driven: Ownership, excellence, and delivery are second nature to you. What's in it for you? Make an impact. Be part of a fast-growing scale-up leading the energy transition. Work with cutting-edge technology. Shape the future of smart energy solutions. Go International. Join a company backed by Ariston Group (active in 150+ countries) and scale with us. Hybrid work. Mix of home office & HQ in Leuven (Mon-Wed-Fri in-office). Great team & culture. Work with 15 ambitious, high-performing colleagues who get things done - while having fun. Competitive package. Full-time permanent contract with strong salary & benefits. Ready to join a scale-up with real impact? Let's team up Join ThermoVault and be part of a young, dynamic team revolutionizing energy. Together, we'll shape the future of smart energy and make a difference for our planet.