Team Leader Life Insurance

il y a 4 semaines


Ixelles, Belgique MadisonUnderwood Temps plein

Le département Life Operations est un service en constante évolution qui gère les dossiers d'assurance vie de nos clients (entreprises et particuliers), de la souscription à la liquidation, dans le but de fournir d'excellents services aux courtiers et aux clients finaux. Pour le sous-département Life Retail, nous recherchons un Team Leader capable de diriger les personnes et la performance pour l'équipe Underwriting & Policy Servicing.
En tant que Team Leader, vos responsabilités incluront :

Gérer et encadrer l'équipe en fournissant des conseils, un soutien dans les tâches quotidiennes et, en donnant des formations selon les besoins.
Identifier les domaines d'amélioration au niveau de la qualité du service (courrier, téléphonie, gestion des plaintes, etc.)
Vous avez au moins un bachelier, de préférence en assurance ou en économie.
e en assurances vie et avez une compréhension approfondie des opérations dans ce domaine.
Vous disposez, d'au minimum, 5 ans d'expérience dans le secteur des assurances vie.
Vous avez une excellente connaissance du français ou du néerlandais et une très bonne maîtrise de l'autre langue nationale.
Vous avez une bonne connaissance de la suite Office et en particulier d'Excel et PowerPoint.
Une connaissance de la gestion lean est un atout.


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