Cigna - Head of Compliance Europe

Cigna Group is a global health services company dedicated to improving the health, well-being, and peace of mind of the people it serves.

Cigna Healthcare’s products and services include an integrated suite of health benefits such as medical, dental, behavioral health, pharmacy, and vision care, as well as related offerings including group disability, life, and accident coverage.

The company operates globally, supporting more than 182 million customer relationships across over 30 countries and jurisdictions. EGS brings together international health insurance and well-being solutions for multinational employers, intergovernmental and nongovernmental organizations, governments seeking sector and population health solutions, high-net-worth individuals, and domestic markets in the UK and Spain. With expanding operations in Europe, Africa, and beyond, EGS is a cornerstone of Cigna Healthcare’s international growth.

Our client is seeking a Head of Compliance Europe, based primarily in Antwerp, who will be a key and valued contributor to the EGS business.

As a Head of Compliance Europe, you will be responsible for the following tasks:

Compliance: responsible for managing European regulated entity and business line compliance requirements and processes and acting as an advisory partner to the business segments within a group supervisory framework. Responsible for developing, managing and delivering the European compliance programme and strengthening and broadening the company’s compliance and ethics programme in a highly dynamic environment created by significant international growth. This will include identifying critical issues and risks, defining gaps in compliance, implementing remediation measures, formulating appropriate policies and procedures, and promoting a culture of compliance and ethics throughout the region.

Regulatory Affairs: responsible for assisting in building and maintaining strong positive relationships with regulators in multiple jurisdictions with an emphasis on the home state regulators (NBB, FSMA). Act as statutory Compliance Officer.

European Projects: responsible for advising and delivering business focused compliance input to management and the business segments. Key relationships – senior insurance company management, business segment heads and management teams, legal teams across Europe, compliance resources across Europe, internal audit, risk and international regulators.

Be a trusted advisor and gatekeeper to senior members of the business and legal team, able to work independently on complex cross-border matters in a multicultural environment and with products that do not easily fit into traditional product and compliance categories.
Assess compliance risks and evaluate the business procedures and systems controls designed to mitigate risks.
Ensure the establishment of an annual compliance plan based on a business and compliance risk assessment process.
Take overall compliance responsibility for businesses as directed including International Organizations and Branch activities
Continually examine all business and compliance activities, programs, organizations, operations, and policies to ensure alignment with company vision.
Ensure compliance projects meet professional and company standards in planning, execution, and reporting.
Assist the European Chief Counsel, and International Chief Compliance officer in building a “best in class” corporate governance and global compliance function.
Prepare materials for the European Audit Committee, Risk Committee, Comite de Direction and European company Boards related to compliance performance and achievement of annual compliance plan.
Review compliance documentation and processes and issue compliance audit reports and assessments.
Interact with and influence senior managers and matrix partners to build an effective culture of compliance.
Respond to and interact with Regulators from multiple jurisdictions, building strong positive relationships, in maintaining company compliance position and promoting good corporate governance.
Work with the business lines to review and develop appropriate compliance processes.
Lead the creation of the annual compliance plan.
Work with Enterprise Compliance to ensure implementation of HO policies such as OFAC, anti-bribery and AML and other corporate global policies.
Develop training and other measures and processes tailored to the compliance requirements of the company businesses.
Anticipate compliance issues and design strategies to address related business risks as well as play a key role in implementing such strategies.
Maintain an effective compliance communication programme for Europe including promoting 1) use of the hotline, 2) ‘tone at the top’ communications by business executives, 3) heightened awareness of the Code of Ethics, and 4) understanding of new and existing compliance issues and related policies and procedures.
Develop a detailed understanding of the various businesses and the legal and compliance issues which arise.
Motivate and manage the local team of Compliance Officers in Europe and encourage personal/professional development

Ready to put your 10 years of financial or legal experience to work in the global insurance world? 10 years experience working in a financial institution, or 10 years experience working in private practice advising financial institutions, particularly insurance is desirable.
~ Knowledge of the regulatory framework applicable to an Insurance Company.
~ 10 plus years of financial professional experience preferably in the insurance sector desirable.
~ Industry knowledge of healthcare insurance, financial services or general insurance.
~ Knowledge of the regulatory framework applicable to an Insurance Company.
~ Possess excellent oral and written communication skills.
~ Experience in staff management. Skilled in building, mentoring and developing a team.
~ Highly developed leadership qualities with an ability to motivate and inspire a group of individuals to achieve results.
~ The ability to consult with clients to understand their requirements.
~ Education and Other Requirements:
~ Belgian compliance qualification or other equivalent in another European jurisdiction – or willingness to obtain the same.
~ Strong regional language skills, particularly English is essential and French or Dutch is highly desirable. Spanish is an advantage.
~ You will have to be approved by the European boards and application will be submitted to Belgian Regulators for applicant’s approval.
~ You will have to pass confirmation of no convictions, a full background check, which includes analysis of financial status.


In addition to a motivating and competitive remuneration package, the role offers the opportunity to be part of a supportive team, key to the success of a business enjoying strong and exciting growth in a sector which makes a difference to people’s lives.