Application Support Specialist
il y a 3 semaines
Role:- Application Support Engineer
Language:- Dutch or French and English
Location: Brussels, Belgium
Work mode: hybrid
Duration: 1/04/2025 - 31/03/2026
Job Description
- Assist on server architecture for deployment of new applications and middleware: analyze requirements, design new (or changes to) architecture, test and PoC, create implementation project and work with teamlead in deploying it;
- Challenge requirements versus security and manageability reasons;
- Interface with (mainly IT) clients concerning area of expertise;
- Third-line troubleshooting of complex issues.
- Assist on day to day operational tasks like deploy and update all in-house developed applications in acceptance & production environments (mostly Windows IIS & SQL based);
- Configuration of F5 load balancing VIPs for web applications
- System administration of the supporting core applications: RabbitMQ, Redis Cache and other shared technologies – knowledge of these products is a nice to have;
- Enforcement and monitoring of security guidelines and standards;
- Monitoring, change and patch management of the environment;
- Ensure optimal 2nd/3rd level (interface to Microsoft and other 3rd parties) support;
- Keep operating and installation documentation for the above areas up to date;
- Be part of the duty role (24/7, 1 in 6 weeks) in this team.
Requirements:
- Proven experience in supporting Applications on Linux Redhat (deploy an application, verify logs, monitor health and performance of a system, create scripts)
- Proven recent expert experience with Windows Server (2012-2019) (>10 years);
- Must be natively French or Dutch speaking, able to speak and understand the other language – English mandatory for documents and international meetings, German is a plus;
- Must have a driver license and car (required for the duty role)
- Must be available for duty role
- Proven knowledge of IIS management and web site deployment
- Broad IT knowledge covering networking, security, end user, ITIL concepts.
- Knowledge of Powershell
- Knowledge of MS-SQL, MongoDB, RabbitMQ, NEO4J or Redis Cache is a plus (on the job coaching/training as operator will be provided in missing knowledge);
- Understanding of firewalls and network load balancing concepts (product knowledge will be provided)
- Team player, but able to work independently;
- Strong planning and organizational skills;
- Analytical skills for both architectural and troubleshooting work;
- Pragmatic mindset and customer minded;
- Presentation skills, Visio drawing skills;
- Must be able and eager to learn new products or technologies (if not all of the above technologies are known, it is expected to learn them within a year maximum);
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