Service Manager
il y a 3 semaines
Job Title: IT Service Manager Location: Gosselies, Belgium, (Hybrid) Language: English,French Duration: 02/02/2026 - 31/12/2026 Job Description: The ITSM will be responsible for the implementation, continuous improvement, and execution of the various ITSM processes at Company. 1. ITSM Processes and Activities • Develop ITSM processes according to the roadmap, in collaboration with the various stakeholders (SDM, ITCO, etc.)• Produce and deliver the necessary training related to the processes and tools • Produce, analyze, and present KPIs to measure the maturity and evolution of ITSM processes • Ensure the improvement and proper operational management of assigned ITSM processes to support IT activity • Support the smooth functioning of the organization, and in particular the support team, through the continuous improvement of processes, tools, and scripts 2. Support to IT Management • Be the primary ITSM contact for the request management process, the software catalog, and knowledge management. • Be the expert in optimizing related ITSM processes. 3. ITSM Operations • Participate in change management activities (CAB, etc.) when necessary. 4. ITSM Roadmap • Participate in the implementation of the ITSM Roadmap. Required Profile: The following skills and experience are required: • Good knowledge of software catalog management – Must have • Minimum 2 years of experience in IT Service Management (service request management) – Must have • Experience in the implementation and continuous improvement of processes and organizations – Minimum 2 years – Must have • Good knowledge of ITSM process management – Must have • ITIL Foundation certification – Must have • Experience with an ITSM tool – Must have • Experience in document compliance within an ISO 27001 framework – Should have From a soft skills perspective, the consultant is expected to be: • Customer-oriented • Rigorous • Able to initiate, promote, and support our services to meet customer needs • Able to strengthen communication and develop teamwork (cooperation, ability to work with others towards a common goal, etc.)• Knowledgeable about internal and external partners who directly influence their activity • Able to place things in a broader context, make future projections, and translate them into action plans • Able to understand the strategic direction Company adoption and impact on its service • Ambassador for change and innovation • Negotiation skills (assertiveness)• Good ability to document solutions Skills & Requirements Good knowledge of ITSM process management Good knowledge of software catalog management Certification: ITIL Foundation Experience with an ITSM tool Experience in the implementation and continuous improvement of processes and organizations Minimum 2 years' experience in IT Service Management (service request management) Experience in document compliance within an ISO 27001 framework
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Head of Training Services
il y a 3 semaines
Waals Gewest, Belgique OneSource Consulting Temps pleinJob Title: IT Service Manager Location: Language: English,French Produce and deliver the necessary training related to the processes and tools • Ensure the improvement and proper operational management of assigned ITSM processes to support IT activity • Support the smooth functioning of the organization, and in particular the support team,...
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Senior Manager, Project Management
il y a 3 semaines
Waals Gewest, Belgique Alexander Edward James Consulting Limited Temps pleinAn established project delivery organisation is seeking an experienced Civils Project Manager to oversee the successful delivery of early works packages on a major construction project. This role is critical in establishing the platform for vertical construction, encompassing the planning, coordination and execution of building pads, site-wide utilities and...
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Project Manager
il y a 3 semaines
Waals Gewest, Belgique Alexander Edward James Consulting Limited Temps pleinAn established project delivery organisation is seeking an experienced Civils Project Manager to oversee the successful delivery of early works packages on a major construction project. This role is critical in establishing the platform for vertical construction, encompassing the planning, coordination and execution of building pads, site-wide utilities and...
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Trainings manager
il y a 4 semaines
Waals Gewest, Belgique AEJ Consulting Ltd Temps pleinWe are seeking an experienced Commissioning Manager to lead commissioning activities on a prominent Data Centre project for an industry leading Construction firm. You will play a key role in ensuring systems are delivered safely, efficiently, and to the highest quality standards. As a Commissioning Manager, you will be responsible for overseeing the full...
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Senior Information Technology Project Manager
il y a 3 semaines
Waals Gewest, Belgique Church International Limited Temps pleinDo you hold a transferable national Security Clearance? Have you held NATO clearance before or you still do? Are you looking for a new challenge for 2026? Then please contact me for a discussion about the role, available rates and process details. We would also be happy to hear from Applicants with demonstrable recent experience (5+ years) within the Defence...
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Commissioning Manager
il y a 4 semaines
Waals Gewest, Belgique AEJ Consulting Ltd Temps pleinWe are seeking an experienced Commissioning Manager to lead commissioning activities on a prominent Data Centre project for an industry leading Construction firm. This role offers the opportunity to work on technically challenging, high-value developments within a collaborative and forward-thinking environment. You will play a key role in ensuring systems...
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Lease Manager
il y a 4 semaines
Waals Gewest, Belgique Cabinet SomeOne Temps pleinLe Cabinet SomeOne recherche un-e Lease Manager trilingue français/anglais/néerlandais pour l'un de ses clients, enseigne retail en pleine croissance . En tant que Lease Manager vous serez chargé(e) de : Mettre en œuvre la stratégie de développement à long terme pour nos marques, en veillant à son adéquation avec l'évolution des besoins de...
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Project Management Officer
il y a 4 semaines
Waals Gewest, Belgique Centum T&S Temps pleinCENTUM T&S – PMO / Project Manager Senior Depuis plus de trente ans, CENTUM T&S accompagne des acteurs internationaux dans la réalisation de projets complexes à forte valeur ajoutée. Nous intervenons dans des environnements exigeants tels que l'aéronautique, le spatial, la défense, le médical, le transport et les technologies avancées, en couvrant...
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Maintenance Manager
il y a 4 semaines
Waals Gewest, Belgique SciNova Temps pleinTitle: Maintenance Manager Industry: Contract: Full-time / permanent SciNova are exclusively supporting an international Biopharmaceutical organisation in the Walloon region who're seeking a Maintenance Manager to support their expanding operations and ensure the reliability of high-tech process equipment + facility management in a complex and...
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Lease Manager
il y a 4 semaines
Waals Gewest, Belgique Cabinet SomeOne Temps pleinLe Cabinet SomeOne recherche un-e Lease Manager trilingue français/anglais/néerlandais pour l'un de ses clients, enseigne retail en pleine croissance. Le poste est basé à Paris ou à Bruxelles, mais couvre la France, la Belgique et le Luxembourg, et nécessite des déplacements fréquents. En tant que Lease Manager vous serez chargé(e) de : Mettre en...