Business Analyst client service banking

il y a 3 semaines


Bruxelles, Belgique Audensiel Temps plein

About Audensiel As an international leader in digital transformation and business consulting, the Audensiel Group supports clients across all industries in the following areas:
Digital : transformation project management, Agile leadership, functional analysis (AMOA), application development, testing and QA.
IT & Business Consulting : support within IT departments and business units, with strong expertise in Banking , Insurance, and the Pharmaceutical industry.
IoT : exploitation and processing of data from connected objects within complex and interconnected ecosystems.
Data & AI : Big Data architecture and development, DevOps, analytical solutions, and artificial intelligence tools.
Cybersecurity : audit, risk management, governance, and security project management.
Cloud & DevOps : end-to-end support including strategy, governance, architecture, development, and DevOps operating models.

Our Brussels-based subsidiary, Cream Consulting , works with major clients in banking, insurance, telecommunications, energy, public services, and transport.


As part of our growth, we are looking for an IT Business Analyst with strong expertise in the banking sector .
This role targets professionals with experience in banking or financial environments, capable of understanding industry challenges, regulatory constraints, and specific business processes.


As an IT Business Analyst , you will be responsible for identifying business needs, translating them into functional solutions, and supporting their implementation while ensuring alignment between business processes and organizational objectives.
Translating business requirements into detailed functional specifications for IT teams
Performing gap analysis between existing (as-is) and target (to-be) processes
Defining the testing strategy and overseeing test phases
Adapting to complex and regulated client environments, particularly within the banking sector


Proven experience in business analysis or process analysis
Strong knowledge of the banking sector (as investment, transactional fraud, cards, payments, KYC, etc.)
Ability to meet project deadlines and deliver high-quality results
Structured, creative, and pragmatic mindset
Proficiency in French and English; Dutch is an asset

Experience with business process modelling tools (Aris, Visio, Camunda, UML…)


One or more interviews with a Business Manager
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