Account Managers/Senior Account Manager
il y a 3 semaines
Well for a start, we work in one of the world’s most exciting industries – at the crossroads of media, technology, data and entertainment. And we collaborate with some of the biggest companies in the world, helping them navigate that change and inspiring them to do great things.
Planners who believe in actions. You have a critical and analytical view and a real top sports mentality. Driven by your sense of ownership and positive attitude, you are the key person your clients and team can rely on. Master’s degree in advertising, marketing or communication
Love working in cross functional teams and being in touch with various clients
Have knowledge of the media landscape, and experience in media and communications planning
Communicate fluently in Dutch/French and English, both in written and spoken conversations
As a Senior Account Manager, you report to the Client Service Director and work closely together with the (junior) account managers of your client team.
You’re responsible for an optimal service delivery to appointed clients, through communication advice, developing and expanding service wherever possible.
You deliver high quality and innovative media, communication and marketing solutions to your clients. The solutions provided will add to the strategic online and offline marketing plans of the client.
Finally, as a Senior Account Manager, you are responsible for the profitability and overall performance of your clients by monitoring closely the time spend of all involved team members on the account and optimise processes in order to reduce inefficiencies. You identify and develop service offering to increase your client revenue.
Client Services
Continuously deliver excellent service to the customer (product and service package)
Identify customer’s marketing needs and pro-actively act on these needs by means of consultative selling
Develop and foster marketing, communication and media strategies and solutions based on customer’s needs and consult client on all mentioned items
Organize and participate in client meetings internally, at the client’s office and at the creative agency
Utilize and understand proprietary and syndicated research tools used for planning and reporting purposes
Maintain contact and facilitates optimal collaboration with external parties
Developing and maintaining effective relationships with other departments within OMD / OMG, such as all relevant parties with the Client Teams
Add to a positive revenue of sales of current and new services of OMD
Develop account strategies and plans, in order to ultimately expand the total service package of OMD (products and services)
Responsible for performance regarding the service, fees and billing
Add to the growth by actively realising new business projects with new and existing clients regarding online and offline (data, branded content and research)
Functionally responsible for daily managing and output of assigned client(s) and team
Coaching direct and indirect client team members to jointly contribute to a quality service
Responsible for and monitor timely progress, optimal production and quality of output and operation
Work closely with the other client team members and ensure optimal and efficient collaboration and distribution of work to attain common goals.
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