Enterprise Account Manager

Whether it’s a sandwich, a burrito, or groceries, the Uber Eats team builds technology to connect people with what they want, when and where they want it. Our Sales and Sales Operations teams are on the frontline introducing restaurant partners to Uber Eats and partnering with restaurants to grow our businesses together. **About the Role**: Uber Eats is looking for an experienced Account Manager who can collaborate with some of the largest enterprise accounts on Uber Eats in Belgium. This role calls for a combination of relationship management, business strategy, operational excellence and problem solving. You should be comfortable in an "all hands on deck" environment, love solving problems, thrive in a startup culture, and above all be passionate about food. We are moving a mile a minute to make sure that Uber users, partner restaurants, and partner drivers are able to experience the magic of Uber Eats. The Account Manager is a critical role that will own some of the most valuable partnerships for Uber Eats in Belgium - collaborating with them to help them grow their business sustainably whilst delivering the best experience to Uber Eats users, with the goal of making Uber Eats their most loved delivery platform. **What You'll Do**: - ** Account Management**:Be the main point of contact at HQ level for Enterprise accounts. You will create long-term relationships with our key accounts, ultimately improving their financials, marketing efforts, engagement and satisfaction. You'll be a key influence in their delivery business. - ** Operational Improvement**:Drive forward operational improvement with your restaurant partners to ensure that together we are delivering the best experience to Uber Eats users - whether that’s making sure they received what they ordered, or they’re receiving it when they expect it. - ** Growth**:Develop plans in conjunction with your accounts to grow their business through adding locations (i.e. locations deployment, expansion support), experimenting with new business models (eg. dark kitchens) or growing same-location sales (eg. effective marketing, menu optimisation). - ** Commercial Management**: Lead commercial discussions with Enterprise partners to build sustainable long-term partnerships. - ** Partner with internal teams**: Work closely with stakeholders in internal teams both in the Belgium (e.g. local Account Managers) and globally (eg. Product, Support, Delivery Operations) to drive nationwide actions on your Enterprise accounts, solve problems and ensure that feedback received is applied in improving our product and operations. - ** Act as an ambassador **of Uber Eats' mission, values, brand, and product. **Basic Qualifications**: - Fluency in both Dutch and English - 1 - 2 year(s) work experience **Preferred Qualifications**: - Strong problem-solving and project management skills - Rigorous mindset and data-driven decision-making skills - ** Highly autonomous & proactive**: able to work with mínimal oversight - Ability to **build strong relationships** supported by **good communication and interpersonal skills** At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have a curiosity, passion and collaborative spirit, work with us, and let’s move the world forward, together. Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.