Technical Support Represntative

il y a 5 jours


Heverlee, Belgique Unique Temps plein

**Omschrijving**:
In deze functie krijg je de volgende taken:

- Telefonisch beantwoorden van vragen van klanten;
- Warmteverliesberekening van leidingen en apparatuur;
- Bieden van technische & logistieke ondersteuning aan de externe verkoop;
- Nauwe samenwerking met onze Customer Care & Inside Sales afdeling;
- Behandelen van klachten van klanten met betrekking tot technische zaken
- Beheren van processen voor software registratie en ondersteuning
- Beheren & maken van offertes van E-Commerce gebruikers voor geconfigureerde producten.
- Vastleggen van contacten en opmerkingen wanneer probleemoplossing en opstartondersteuning worden verleend aan eindgebruikers

**Profiel**

Welk profiel heb je?
- Bachelor
- of Masterdiploma
- **Ervaring in**:

- Call Center telefoonsysteem
- ERP/offertebeheersysteem
- Vaardigheid in Architectuur
- Idealiter enige ervaring met het werken met kanalen en elektrische distributie
- **Vaardigheden**:

- Vermogen om te multi-tasken
- Talenkennis: Frans als 1ste taal, gevorderd niveau van Nederlands en/of Engels
- Sterke communicatieve/interpersoonlijke vaardigheden
- Microsoft Office Suite, AutoCAD, Bluebeam
- Teamspeler
- Vermogen om standaard werkprocessen te volgen

**Aanbod**

Wat bieden wij?
- Mogelijkheid tot vast contract
- Aantrekkelijk salaris met extralegale voordelen
- Een internationale omgeving
- Een bedrijf met grote waarden

**Bedrijfsinfo**

Het bedrijf is gelegen in Leuven.


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