Process Controller
il y a 1 semaine
Je staat in voor de planning en de opvolging van de interventies in onze tool ITSM SNow waarbij je de Service Level Agreements respecteert
- Je bent verantwoordelijk voor de planning van de technici
- Je staat in voor het beheer van de CMSB en de opmaak van rapporten
- Je werkt bij onze klant in Brussel
- Bij de uitvoering van je werk volg je veiligheidsvoorschriften en procedures strikt op
**Wat wij van jou vragen**:
- Je bent in het bezit van een diploma secundair onderwijs derde graad
- Talenkennis: perfect tweetalig NL/FR, en je hebt een zeer goede kennis ENG
- Je hebt interesse in techniek en bent leergierig
- Je hebt kennis van ITIL, Office, Service Now ITSM
- Je denkt logisch, werkt efficiënt en bent sterk in probleemanalyse en -oplossing
- Je bent communicatief
- Je werkt autonoom maar kan ook goed in team werken.
- Je weet je snel aan te passen aan wijzigende omstandigheden
- Je werkt nauwkeurig, precies en ordelijk
- Je hebt aandacht voor de tevredenheid van de klant en streeft steeds naar een kwaliteitsvolle dienstverlening
- Je bent stipt en leeft afspraken, regels en procedures na
- Je hebt verantwoordelijkheidsgevoel
- Je bent betrouwbaar, integer en discreet
**Wat wij jou bieden**:
- Interimopdracht met optie vast
- Competitief salaris
- Extralegale voordelen: maaltijdcheques van 8euro/dag, ecocheques, koopkrachtpremie en sociaal abonnement
Solliciteer nu Dan zal Sylvianne, Maryam, Rania of Marcus jou meteen verder helpen. Toch opzoek naar iets anders? Probeer een spontane sollicitatie. Dan vinden wij voor jou de perfecte functie.
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