Customer Success Account Manager-french/dutch
Il y a 6 mois
With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.
The Global Customer Success (GCS) organization is leading the effort to create the desired customer experience through support offer creation, driving digital transformation across our tools, and delivering operational excellence across CE&S.
With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.
Are you the tech-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our more strategic enterprise customers achieving the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real?
As a CSAM, you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms. By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes.
Check out the CSAM role in the Customer Success Unit at Microsoft Be ready to make impact This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise.
This role is flexible in that you can work up to 100% from home.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**:
Customer Relationship Management
Supports foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and with guidance from more experienced colleagues.
Customer Success Leadership - Customer Strategy and Growth
Listens to conversations with customers and begins to align objectives with the current Microsoft portfolio of work in the customer account.
Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work.
Customer Success leadership - Delivery and program Management
Supports the delivery of program planning and customer-facing program reviews, prioritization of engagements, and engagement with key technical stakeholders to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success.
**Qualifications**:
Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 5+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
OR equivalent experience.
Language skills: Fluent French OR Dutch and English.
-
Customer Success Account Manager
Il y a 8 mois
Zaventem, Belgique Microsoft Temps pleinMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...
-
Senior Customer Success Account Manager
Il y a 2 mois
Zaventem, Belgique Microsoft Temps pleinMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...
-
Manager - Customer Success Account Management
Il y a 7 mois
Zaventem, Belgique Microsoft Temps pleinMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is cantered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create...
-
Customer Success Manager
Il y a 7 mois
Zaventem, Belgique RESPONSUM Temps pleinYou like the thrill of working in a dynamic start-up environment? Customer satisfaction and clear communication are your keywords? You’re a go-getter with a hands-on mentality and you love a challenge? Become our next Customer Success Manager (CSM)! **What does a Customer Success Manager do?**: The CSM guides our new customers through the **onboarding**...
-
Account Manager
Il y a 7 mois
Zaventem, Belgique Sony Electronics Temps pleinWe are seeking a highly motivated and experienced Account Manager to join our Sales team at Sony. As an Account Manager, you will be responsible for delivering business results in line with the account strategy, focusing on the sales and promotion of Sony products to allocated existing and new centrally buying clients. You will be instrumental in optimizing...
-
Customer Success Manager, Dstny Group
Il y a 6 mois
Zaventem, Belgique Dstny Temps pleinOnze missie is om bedrijfscommunicatie zo makkelijk mogelijk te maken voor werknemers en klanten, vandaag én morgen. Zo bieden we KMO’s en grote bedrijven een modern all-in communicatieplatform voor telefonie, chat en video, maar ook geavanceerde connectiviteits - en beveiligingsoplossingen. Vandaag zijn er in Europa reeds meer dan 3 miljoen gebruikers...
-
Corporate Key Account Manager
Il y a 6 mois
Zaventem, Belgique Zoetis Temps pleinlocations- Zaventem- time type- Full time- posted on- Posted Today- job requisition id- JR00015413- Zoetis is looking for a Corporate Key Account Manager (CKAM). - This field-based position is responsible for the strategic management of the key accounts such as national Key Account Veterinary Businesses across relevant groups. The Corporate Key Account...
-
Account Manager
Il y a 8 mois
Zaventem, Belgique ABB Temps plein**Account Manager - Smart Energy**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...
-
National Account Manager
Il y a 4 mois
Zaventem, Belgique PepsiCo Temps pleinOverview: Are you ready to lead and shape our sales strategy for Carrefour? We’re seeking a strategic, results-driven National Account Manager to further develop the customer relationship and to build strong commercial plans to drive long-term growth. **Responsibilities**: - Drive achievement of annual sales targets across key metrics such as volume,...
-
Key Account Manager
il y a 4 semaines
Zaventem, Belgique Husqvarna Temps pleinKEY ACCOUNT MANAGER FIELD: SALES Reporting to: Managing Director Functional reporting to: Managing Director MAIN PURPOSES OF THE JOB (MISSION): Deliver growth in profit, volume, sales and distribution. in line with the national targets by implementing the right marketing and sales strategies at the assigned customers - Meet distributiontargets on the...
-
Account Manager
Il y a 6 mois
Zaventem, Belgique ABB Temps plein**Account Manager**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on...
-
Account Manager Bilingual Fr-en
Il y a 6 mois
Zaventem, Belgique Nu Skin Temps pleinAs Account Manager for West Europe you will play a key role in supporting, coaching, training our Distributors and aligning them to the company’s strategy. Your role is to assist our Distributors in driving sales in the different markets of the Western Region (France, Spain, Italy, Portugal, Belgium, The Netherlands, Luxembourg and Switzerland). You are...
-
Account Manager Bilingual Es-fr
Il y a 7 mois
Zaventem, Belgique Nu Skin Temps pleinAs Account Manager for West Europe you will play a key role in supporting, coaching, training our Distributors and aligning them to the company’s strategy. Your role is to assist our Distributors in driving sales in the different markets of the Western Region (France, Spain, Italy, Portugal, Belgium, The Netherlands, Luxembourg and Switzerland). You are...
-
Account Manager
Il y a 6 mois
Zaventem, Belgique Thales Temps pleinThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000...
-
Account Manager
Il y a 2 mois
Zaventem, Belgique Abbott Laboratories Temps plein**About Abbott** At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world - in nutrition, diagnostics, medical devices and branded generic pharmaceuticals - that create more possibilities for more people at all stages of life....
-
Account Manager
Il y a 3 mois
Zaventem, Belgique HITACHI ENERGY BELGIUM Temps plein**Description** **Functie**: - Je staat dagelijks in contact met industriële klanten, nutsbedrijven, fabrikantenen analyseert de specifieke klantenbehoeften. Je werkt vanop kantoor te Zaventem en/of thuis. - Op basis van je technische expertise geef je ondersteuning voor het productengamma en bied je service oplossingen aan. - In samenwerking met het...
-
Account Support Manager Retail
Il y a 6 mois
Zaventem, Belgique PepsiCo Temps pleinOverview: **Responsibilities**: Support Account Managers across all categories. More precisely: - **_ Business_** - Customer understanding (background, account structure, customer strategy, contact persons) - Customer and Account team communication and support - In collaboration with GBS, guarantee the communication towards the customers & ensure that...
-
Key Account Manager
Il y a 6 mois
Zaventem, Belgique Legrand Group Belgium Temps pleinAt Legrand Group Belgium we are seeking a dynamic and experienced Key Account Manager to join our team in Belgium, specializing in Data Centers. In this role, you will be pivotal in driving business growth and building strong long-term partnerships within the data center sector in Belgium. Key Account Manager - Data Centers Belgium Function: - You...
-
Account Manager
Il y a 2 mois
Zaventem, Belgique Abbott Laboratories Temps plein**About Abbott** At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world - in nutrition, diagnostics, medical devices and branded generic pharmaceuticals - that create more possibilities for more people at all stages of life....
-
Junior Account Manager
Il y a 6 mois
Zaventem, Belgique Nomios Temps pleinWe are Nomios! Our purpose is to make sure that every company in Europe is and stays “secure & connected”. How? With our expertise in cybersecurity and network infrastructure, we build secure digital infrastructures. Already for more than 15 years, with 400+ Nomios experts in 7 countries. And we’re still expanding! Because we don’t intend to slow...