Customer Success Manager with English and French or
il y a 3 jours
**Location**
BRUSSELS
**Office**
Bright Plus International Talents
**Phone number**
+32 (0)2 289 63 80
**E-mail**
**Description**
As a Customer Success Manager you will:
- Handle incoming client technical support questions
- Develop and manage client portfolios
- Make sure the customer experiences a positive customer experience
- Hold product demonstrations for customers/leads
- Evaluate and improve tutorials and other communication infrastructure.
- Mediate between clients and the organization.
- Handle and resolve customer requests and complaints.
- Assist in the organizing of promotional events and traditional or digital campaigns and attend them to facilitate their success.
- Compose and post online content on the company’s website and social media accounts.
- Help deliver marketing materials to business developers.
**Company**
Our client is specialized in creating Apps for the property management industry. They built a platform of unique & professional Apps. The ultimate goal being a driving force in collaborative property management.
**Profile**
- Proven experience in a Customer Success role (min 2 years);
- Excellent understanding of SAP and Supply Chain principles;
- High fluency in English, French or Dutch and German (plus).
- Demonstrable ability to multi-task and adhere to deadlines;
- Well-organized with a customer-oriented approach;
**Offer**
This is a great opportunity to be part of a start up and exciting company to further develop your talents and where there is a well-considered expansion policy.
You will receive a motivating salary for your delivered benefits, supplemented by extra-legal benefits.
This function is intended to be temporary and you will cover for a maternity leave.
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