Workflow Support and Administration

il y a 6 jours

Mons, Belgique Enterpryze Consulting Ltd. Temps plein

**Workflow Support and Administration**
- **Working Location**:Off-Site or Mons, Belgium
- **Security Clearance**:NATO Secret / SC
- **Language**:High proficiency level in English language

**EXPERIENCE AND EDUCATION**:
**Essential Qualifications/Experience**:

- University Degree; or Higher Secondary education and completed higher vocational training leading to a formal technical or professional certification with 2 years’ post related experience; or a Secondary education and completed advanced vocational training leading to a professional qualification or professional accreditation in database administration with 4 years’ business area related experience
- OR 2+ years’ experience in the last five years in the administration and programming of the current HRDS workflow software suite, including GENPACT PNMSoft’s Sequence, as well as GENPACT certificate of completion of training on Sequence, also within the last 5 years
- 1+ year’s experience in the last 3 years as a SQL programmer using MS SQL 2012 R2 working with database design, SQL queries, functionality, etc
- 1+ year’s experience in the last 3 years as a developer using Language Integrated Query (LINQ) queries

**DUTIES/ROLE**:

- Design, maintain and update the BPM workflows used to support key core HRDS processes, including NPM (maintenance plan is created and the planned tasks completed according to the plan)
- Develop and generate database queries and reports in support of NATO-wide HRDS user community (response time is within 1 and 3 days)
- Support the data administration of HRDS (response time is within 1 and 3 days)
- Support the HRDS Business Support section in the collection of requirements from the user community and the formulation of requirements and specifications in relation to database operations (response time is within 1 and 3 days)
- Support HRDS fielding and acceptance tests, focusing on BPM workflow integration requirements and compliance (2 test events per year)
- Provide expert BPM workflow advice in support of the HRDS Helpdesk and on
- site assistance to the users (response time is within 1 and 3 days depending on the priority)
- Perform workflow management for the HRDS systems, including back-up procedures and integrity checking (monthly highlight report)
- Advise and support the HRDS Accounts managers related to BPM workflows roles and permissions (on demand, response time is within 1 and 3 days)
- Assist the HRDS Application Manager in all his/her duties (on demand as requested by the COTR)
- Conduct regular audits of HRDS workfloes, data and accounts to ensure correct usage and conduct (monthly audit reports)
- Assist, train and support HRDS Branch and the Task Order(s) within the BUSINESS AREA 3 - APPLICATIONS SUPPORT and DATA ADMINISTRATION in the use and configuration of the BPM workflow software
- Assist the Task Orders in the BUSINESS AREA 5 - DATA PROTECTION, IDENTITY MANAGEMENT (DPIM), and PHYSICAL SECURITY by conducting forensic analysis on the HRDS systems’ workflows and transaction logs, and producing reports to support protection of Personal Data held in the HRDS workflows (monthly reports as required)
- Maintain and update the current library of HRDS BPM workflows across 4 networks. Estimate is also to produce 3-10 new workflows/year as required by the user communities

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