Customer Service Mobile Vikings

**The Role**: Whoever claimed an image says more than a thousand words, is only somewhat right. After all, words can be extremely powerful and definitely define what a company culture, its values, and a commercial brand stand for. We’re therefore looking for a **communication specialis**t who in first place knows how to instill the **Mobile Vikings tone of...

**The Role**: Whoever claimed an image says more than a thousand words, is only somewhat right. After all, words can be extremely powerful and definitely define what a company culture, its values, and a commercial brand stand for. We’re therefore looking for a communication specialist who in first place knows how to instill the Mobile Vikings tone of voice...

**Mobile Vikings - Customer Service**: **Over deze job**: Ben jij gebeten door klantenservice en heb je interesse in de telecomsector? Voor Mobile Vikings zijn we op zoek naar enthousiaste klantendienstmedewerkers om het team te versterken. Lees zeker verder want wie weet ben jij wel de Viking die we zoeken! **Jouw verantwoordelijkheden**: Een greep uit...

**Your role includes**: - **Talking, and lots of it.** You’re the voice of our company, the person our Vikings reach out to when their world comes falling apart because their mobile data no longer works. Yes, people still use their phone for calling! - **Being versatile.** One minute, you’re helping someone in Dutch for an issue you’ve dealt with a...

**The Role**: You’ll be the safeguardian of the Mobile Vikings communication in Dutch, English and French on our social media channels, executing posts and preparing your Customer Care colleagues for Viking feedback. Next to that, you analyse and upgrade the organic communication flow to our Vikings looking for opportunities to take it to the next level....

**Your role**: “_What the heck am I supposed to do next??_” “Ok, I’ve clicked it, but nothing’s happening??” This, my dear, is your stuff of **nightmares**. If you want to avoid our Vikings spending sleepless nights, if you want to live up to the high and demanding expectations of our Vikings, you’re the one we need. User experience for...

**The Role**: As the **Transformation Lead for Customer Care**, you will take the lead in reshaping our customer service approach and model. Your primary responsibility will be to analyze the current state, envision an ideal future state, and construct a strategic roadmap to bridge the gap between the two. You’ll be responsible for **using innovation and...

**The Role**: At Mobile Vikings we believe that **data is key** to understand the needs of our Vikings, and to run an efficient business. We therefore value **operational reporting (BI)** as much as **customer analytics/insights (CI)**, and believe that a top-notch environment is needed to support both. As a Data Engineering lead, you have a crucial role in...

**The Role**: As a Growth Marketeer, you will play a crucial role in developing and executing strategies to drive acquisition, by enhancing the overall customer experience and driving sustainable business growth, with a focus on our Fiber footprint and on product migrations. Your focus will be on understanding our Vikings’ needs, optimizing their journey,...

Be-Mobile is a European market leader in smart mobility solutions, headquartered in Ghent. We develop and sell technological solutions for electronic toll collection, multi-modal route planning and electronic fare collection. We also offer advanced solutions to measure and manage the traffic flows to put travelers, cities, road authorities, parking operators...

**GJA**: 16 As Customer Journey Expert in the Digital Service Adoption squad you will enable self-service through the ING Banking app in which you will contribute to provide a superior customer experience at a reduced cost to serve. In your role, that is crucial to implement our mobile first strategy, you are at the heart of mobile banking, to guide our...

**Customer Journey Expert Mobile App Platform** - Digital & Customer Interactions - Brussels** - **Function Code**: **Technical data function****: **Work Location : Sint-Michielswarande 60, 1040 Brussels** **Possibility of ~60% work from home on the basis of a team agreement** **Job Profile: Customer Journey Expert - Channel Management **II or III** **Job...

**Customer Journey Expert Digital Services (CJE)** (15/16) **Brussels, 100% fixed contract** **We redefine banking. How about you?** There has never been a more interesting time to work at ING. We’re on a journey that is centered around our customers, powered by technology and driven by smart, determined people. All working to empower our customers to...

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for...

**Job Level 15 | Hybrid**: Home/Brussels **Your role & work environment**: Always wanted to work on the most important channel of the bank, namely our mobile app? Well, then we are looking for you: As a Customer Journey Expert (CJE) in the Digital, Assisted & Customer Interaction department (“tribe”), you will part of a team (“squad”) made up of...

Voor **MOBILE VIKINGS **zijn wij op zoek naar een **tweetalige klantendienst De hoofdtaak van een **klantendienst - en chatmedewerker** is een glimlach toveren op het gezicht van de klant. Dat doe jij door snel te reageren op een enthousiaste manier. Mede door de interne opleiding kan jij van de eerste keer, de **juiste oplossing**...

The company is a Worldwide Testing House Company offering the best in class Mobile Testing Services for an End-to-End Product and Software Homologation since 1999 and present in more than 50 countries. The opportunity is for Mobile Field Testing of several products as smartphones, tablets, chipsets, SIM Cards, and many other devices as IoT products). The...

The company is a Worldwide Testing House Company offering the best in class Mobile Testing Services for an End-to-End Product and Software Homologation since 1999 and present in more than 50 countries. The opportunity is for Mobile Field Testing of several products as smartphones, tablets, chipsets, SIM Cards, and many other devices as IoT products). The...

**Description** Are you customer oriented, driven and emphatic? Is your professional mantra “The customer is always right and I’m here to help”? Well, then keep scrolling down. Working as Customer On-Boarding Manager does precisely what it’s title suggests: you work to help and support customers to get the most out of Odyssee Field Service. You...

**Description** Are you customer oriented, driven and emphatic? Is your professional mantra “The customer is always right and I’m here to help”? Well, then keep scrolling down. Working as Customer On-Boarding Manager does precisely what it’s title suggests: you work to help and support customers to get the most out of Odyssee Field Service. You...