Mobile Vikings
il y a 2 semaines
**Mobile Vikings - Customer Service**:
**Over deze job**:
Ben jij gebeten door klantenservice en heb je interesse in de telecomsector?
Voor Mobile Vikings zijn we op zoek naar enthousiaste klantendienstmedewerkers om het team te versterken.
Lees zeker verder want wie weet ben jij wel de Viking die we zoeken
**Jouw verantwoordelijkheden**:
Een greep uit het takenpakket:
- Je **onthaalt klanten telefonisch** en helpt hen van A tot Z verder met al hun (technische) vragen. Met jouw **vriendelijkheid & expertise** zorg je voor een onvergetelijke ervaring voor elke klant.
- Je kan **hip & dynamisch communiceren**, dit mag via GIF's & zelfs emoji's.
- De meest gestelde vragen kunnen gaan over hun abonnement, thuisinternet maar ook de overschakeling naar een andere provider.
**Kwalificaties**:
Wat heb je hiervoor nodig?
- Communicatie skills in het **Nederlands, Frans & eventueel Engels**.
- Bellen en mailen op hetzelfde moment? Geen probleem voor jou.
- Je bent een echte **teamspeler**. Je collega's kunnen op jouw hulp rekenen.
- Je staat open voor feedback & coaching. Hier zal elke maand een moment voor worden voorzien samen met jouw leidinggevende.
- Na verloop van tijd mag je **deels van thuis uit** werken. Je bent dus ook zelfredzaam.
**Ontwikkeling en groei**:
Wat bieden wij?
- Onmiddellijk **een vast contract** Geen proefperiodes dus.
- Een **hospitalisatie
- en groepsverzekering**.
- Het loon is bespreekbaar in combinatie met maaltijdcheques.
- Je werkt** 5 dagen/week** van maandag-vrijdag. Wil je liever deeltijds werken? Dit is zeker bespreekbaar.
- Uren tussen 08u-18u (af en toe tot 22u & op zaterdag)
- Premies voor zaterdagen. Je zal zeker niet elk weekend werken
- Je werkt afwisselend vanuit het **hoofdkantoor in Hasselt** of van thuis uit. Dinsdag is jullie vaste kantoordag. Kies je ervoor om deels van thuis uit te werken? Hiervoor zal alles voorzien worden.
Klaar om deel uit te maken van ons Viking-team?
Solliciteer dan snel
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