Dutch/flemish + French Customer Success Specialist
Il y a 6 mois
**Position**: Customer Success Expert - Digital Artisan Support
Are you passionate about guiding local artisans into the digital age? Do you thrive on solving problems and empowering others? We're seeking a proactive individual with strong communication skills and a knack for problem-solving to join our team.
As a Customer Success Expert, you'll be the primary point of contact for our artisans. In the initial phase, you'll collaborate closely with clients to create customized webshops, leveraging your expertise to guide them through the process. Your deep understanding of our products and commercial insights will be instrumental in ensuring a successful e-commerce launch for local entrepreneurs.
After the launch, your role will evolve into three key areas. Firstly, you'll continue to support artisans as their dedicated digital expert, addressing any queries or concerns they may have. Secondly, you'll serve as their digital mentor, demonstrating how to optimize our services for their specific needs. Lastly, you'll gather feedback from clients, translate it into technical requirements, and present proposals to the management team for service enhancements. This role offers the opportunity to directly influence product development and cultivate strong client relationships, ultimately fostering brand ambassadors.
**Key Responsibilities**:
- Collaborate with artisans to create tailored webshop solutions
- Serve as the main point of contact throughout the project lifecycle
- Provide ongoing support and guidance to artisans post-launch
- Act as a digital mentor, demonstrating best practices and optimization strategies
- Gather client feedback, translate it into actionable insights, and propose service improvements
- Advocate for the needs of local entrepreneurs within the organization
**Requirements**:
- Proficiency in Dutch, Flemish, and French (spoken and written)
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal abilities
- Proven problem-solving mentality
- Flexible and adaptable approach to work
- Passion for customer satisfaction and success
**Benefits**:
- Join a rapidly expanding team with a collaborative and hands-on culture
- Opportunities for personal and professional development
- Direct involvement in product development and decision-making processes
- Emphasis on teamwork, continuous learning, and employee well-being
- Located in Ghent, Belgium
If you're ready to make a real impact by helping local artisans thrive in the digital landscape, we want to hear from you. Join us in our mission to create ambassadors, not just customers.
-
Dutch/flemish + French Customer Success Specialist
Il y a 5 mois
Gent, Belgique Recruit4Work S.L. Temps pleinAre you looking for a challenging job, where you can guide local artisans into the digital 21st century? Are you a problem-solving person with a hands-on mentality who wants to grow together with us? Then you are the person we are looking for! You are a real problem-solver who likes to help other people. You can reason abstractly in such a way that you can...
-
Customer Success Specialist
Il y a 5 mois
Gent, Belgique Recruit4Work S.L. Temps pleinAre you looking for a challenging job, where you can guide local artisans into the digital 21st century? Are you a problem-solving person with a hands-on mentality who wants to grow together with us? Then you are the person we are looking for! You are a real problem-solver who likes to help other people. You can reason abstractly in such a way that you can...
-
Dutch and French Speaking Customer Support Agent
Il y a 4 mois
Gent, Belgique language matters Recruitment Consultants B.V. Temps pleinOne of the leaders in the automotive industry is in urgent need of a Dutch and French speaking road support specialist to join their young and dynamic team in Belgium, full relocation provided. You will be the first point of contact for drivers that are experiencing a breakdown of their vehicle, cooperating with the logistic and technical department to get...
-
Customer Success Manager
Il y a 6 mois
Gent, Belgique Officient Temps plein**Hello, bonjour! **Are you the new Customer Success hero Officient is looking for?** At Officient, being a Customer Success manager means you're the face of the product. You like turning a question into a smile by providing support to new customers and monitoring existing customers. Helping our customers to get the most value out of Officient is what...
-
French Principal Customer Success Manager
il y a 7 jours
Gent, Belgique HubSpot Temps plein**POS-26607** **French Principal Customer Success Manager - Strategic Accounts - France + Italy Market** The Strategic Accounts team at HubSpot sits at the highest-touch end of the Customer Success organization. This team works with our highest paying customers to help them see extraordinary growth through education, business consulting and delight. As a...
-
Associate Customer Success Manager, Cst French
Il y a 5 mois
Gent, Belgique HubSpot Temps pleinIf your idea of Customer Success is rooted in an intrinsic motivation to help others find solutions to their challenges, we should talk. Our mission is to drive an exceptional experience and sustained value for HubSpot customers through building trust and consulting on the HubSpot software. Customer Success Managers have the opportunity to grow their...
-
Customer Support Advisor
Il y a 5 mois
Gent, Belgique language matters Recruitment Consultants B.V. Temps pleinOne of the leaders in the automotive industry is in urgent need of a Customer Support Advisor with Dutch, French and German language skills to join their young and dynamic team in Ghent, Belgium. You will be the first point of contact for drivers that are experiencing a breakdown of their vehicle, cooperating with the logistic and technical department to get...
-
Dutch/french/german Speaking Customer Support
Il y a 5 mois
Gent, Belgique language matters Recruitment Consultants B.V. Temps pleinOne of the leaders in the automotive industry is in urgent need of a Customer Support Advisor with Dutch, French and German language skills to join their young and dynamic team in Ghent, Belgium. You will be the first point of contact for premium drivers that are experiencing a breakdown of their vehicle, cooperating with the logistic and technical...
-
Customer Success Lead
Il y a 5 mois
Gent, Belgique Codit Temps plein**About the Job**: The Customer Success Lead is a pivotal role that combines the expertise of a Team Lead with the client-focused responsibilities of a Customer Success Manager (CSM). This individual will be responsible for fostering positive relationships with clients, ensuring customer satisfaction, and managing the development of employees within their...
-
Customer Success Communication Specialist
Il y a 5 mois
Gent, Belgique MobilityPlus Temps plein**De toekomst? Elektrisch !** Wil jij een **pionier **zijn in de toekomst van mobiliteit? Solliciteer dan bij MobilityPlus, dé Belgische marktreferentie die de weg vrijmaakt naar een groenere toekomst! Met onze** ongeëvenaarde expertise in e-mobiliteit-oplossingen** en een indrukwekkend groeiverhaal zijn wij **dé partner **voor bedrijven die betrouwbare,...
-
Strategic Customer Success Manager
Il y a 5 mois
Gent, Belgique LegalFly Temps plein**Are you a seasoned & ambitious Strategic Customer Success Manager? Eager to join the AI revolution? We would love to hear from you.** **Join LegalFly!** LegalFly is a category-defining Legal AI solution for legal teams, providing an end-to-end solution designed to revolutionise legal practice: - **World-Class Team**: Work alongside a team of tech...
-
Customer Success Manager
Il y a 5 mois
Gent, Belgique Accurat Temps pleinAccurat wants to change the way decision making is done by providing real-world behaviour insights. We heavily rely on big data & machine learning. As we raised 1.1 mio euros to cover our growth in the Benelux and towards Europe, we are expanding our team. We are a fast growing company, working for brands including Delhaize, Lidl, Brico, Hubo, Telenet,...
-
Customer Success Manager
Il y a 2 mois
Gent, Belgique Mollie Temps pleinAt Mollie we have a fantastic opportunity for you to be part of our Customer Success Management team and to accelerate the growth of our existing customer base. Are you the highly driven and ambitious Customer Success Manager we are looking for? **Your opportunity**: The mission of our Customer Success Management team is to facilitate our customer's success...
-
Customer Success Expert
Il y a 5 mois
Gent, Belgique BAKERONLINE Temps pleinAre you looking for a challenging job, where you can guide local artisans into the digital 21st century? Are you a problem-solving person with a hands-on mentality who wants to grow together with us? Then you are the person we are looking for! **Location**: Adolf Baeyensstraat 53, 9040 Gent (Belgium) **About you**: You are a real problem-solver who likes...
-
Customer Success Manager
Il y a 4 mois
Gent, Belgique IntelliProve Temps plein**Customer Success manager** **What is IntelliProve?** Reading your **heart rate and stress** levels from a single **20-second video **of your face. Sounds crazy, right? Well, that's exactly what we do at **IntelliProve**, a **MedTech** **startup** based in Ghent. We take things seriously and aim for no less than medical-grade accuracy and are ready to...
-
Customer Success Specialist
Il y a 5 mois
Gent, Belgique Recruit4work Temps plein**As Customer Success Expert you will be the main point of contact for our artisans. In** the first phase, you will create a tailor-made webshop in close contact with the customer, guiding him in the process. You will be fully in charge of this project and be their single point of contact. Your knowledge about our products and your commercial insights will...
-
Payroll Specialist, French/dutch Languages
Il y a 5 mois
Gent, Belgique Lightspeed Commerce Temps plein**Hi there! Thanks for stopping by** Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! Our Payroll department is looking for a French/Dutch speaking Payroll Specialist based in EMEA to help with the process of Payroll in France, Belgium and Swiss. We are therefore looking for someone who...
-
Customer Success Manager
Il y a 5 mois
Gent, Belgique Apryse Temps pleinThe Customer Success Manager plays an exciting and crucial role in establishing, nurturing, and maintaining customer relationships with a focus on product adoption, satisfaction, retention, and expansion. This is an individual contributor with career progression towards a Manager or Team Lead role within two to three years. **Responsibilities** - Establish,...
-
Customer Success Specialist
Il y a 5 mois
Gent, Belgique Zero Friction Temps pleinBen jij een krak in het bouwen van relaties met bestaande klanten? Ben je gedreven om bedrijfsprocessen uit te voeren, te helpen optimaliseren en documenteren? Zet je de klant steeds centraal? Dan is onze vacature voor **Customer Success Specialist **zeker iets voor jou! **Wat ga je doen?** Als Customer Service Specialist zorg je voor de opvolging en...
-
Customer Success Officer
Il y a 2 mois
Gent, Belgique crossinx GmbH Temps plein**Mission**: Are you triggered by sales and commercial communication? Are you customer minded? And do you love to convince different parties of the advantages to simplify their administrative and financial processes? Do you feel motivated by growth, and are you proud of being part of a success story? We then invite you to read what...