Customer Success Manager
il y a 6 heures
Realo is a start-up/scale-up active in the proptech industry as market leader in automated valuations and real estate data & insights. As a customer success manager, you are in charge of providing our customers with an optimal journey from day one. Already excited to make our customers happy? Then we're looking for you
Tasks
- You will be the first point of contact for all our customers, helping them with their onboarding and prepare them for their journey with Realo
- You will be in charge of following up on questions and issues and provide the client with a suitable solution.
- You will join as the second Customer Success Manager in our team, so working together is essential.
- You will be in close contact with our Business Developers
**Requirements**:
- You have proven experience as Customer Success Manager, Customer Representative, or any similar customer-facing job
- You thrive in a fast-paced start-up/scale-up environment
- You have fluent communication skills (fluent in Dutch, knowledge of French is a big plus)
- You can work structured and independently
- You are ambitious, a quick learner and going the extra mile
- You are hands-on and willing to get your hands dirty
- High School degree; additional qualification as a customer-facing representative will be a plus
**Benefits**:
- A pleasant work environment in which you are able to develop yourself and your skills.
- An appealing salary with a variety of additional fringe benefits and the possibility to get equity in the company.
- An interesting and varied job in a growing, vibrant & entrepreneurial company.
- An awesome office with start-up vibes in the center of Ghent, the coolest city in Belgium.
- The flexibility to organize yourself in the best possible way.
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