Customer & Product Specialist (Autocad + Web Apps)
il y a 2 semaines
Our software is aimed at large-scale solar parks, both ground-based and on roofs. In addition to Virto.CAD and Virto.MAX, we also have a a web based framework for building customized web apps for mounting system manufacturers and wholesale.
**_About us_**:
Virto Solar is a pioneering software company in the renewable energy industry, committed to revolutionizing solar energy solutions through innovation in photovoltaic design solftware. Our focus on sustainability and cutting-edge products has positioned us as leaders in the field, driving global change towards a greener future.
Are you interested in the solar energy industry and you're ready to take on a new job adventure? Then you may be the person who's perfect to join our Virto Solar team
**_Role description_**:
We are in search of a dedicated Customer & Product Specialist with expertise in AutoCAD and web-based design software tailored for the PV (Photovoltaic) industry.
This role, based in Geel, Belgium, will play a crucial part in engaging with customers, providing exceptional support, and contributing insights for the enhancement and development of our software solutions.
**_Key Responsibilities_**:
- Act as the primary point of contact for customers, offering expert-level support, guidance, and training on the use of our AutoCAD and web-based design software specific to the PV industry.
- Conduct comprehensive product demonstrations and training sessions for customers to showcase the capabilities and advantages of our software solutions in PV system design and implementation.
- Collaborate closely with customers to understand their design requirements and provide tailored advice and solutions utilizing our software tools effectively.
- Gather valuable feedback and insights from customers, effectively communicating these findings to the product development team to drive continuous improvement and feature development.
- Develop and deliver high-quality product documentation, tutorials, and educational materials to empower customers in maximizing the potential of our design software.
- Utilize language skills in English plus two other languages among Spanish, French, German, Portuguese, or Italian to assist and communicate with a broader range of international clients effectively.
**_Requirements_**:
- Bachelor's degree or (similar through experience) in Computer Science, Engineering, Architecture, or a related field.
- Proficiency in AutoCAD
- Familiarity with design principles related to Photovoltaic systems are a plus.
- Fluency in English plus proficiency in at least two other languages among Spanish, French, German, Portuguese, or Italian.
- Strong communication skills with the ability to convey technical concepts clearly and effectively to diverse international customers.
- Proven ability to gather customer needs and translate them into actionable product enhancements.
**_Benefits_**:
- A scale-up environment with career opportunities that go far beyond the corporate box.
- Hybrid working.
- A positive atmosphere, a great team and a good work/life ratio.
- A yearly training budget for developing your skills.
- 32 vacation days (based on a 40 hours working week)
- Cafetariaplan
- A competitive salary with extra benefits such as a mobility budget (company car and charge card), high-end laptop, smartphone (incl. subscription), meal vouchers, hospitalization and group insurance.
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