Junior Customer

il y a 1 semaine


Leuven, Belgique EASI Temps plein

Functieomschrijving

Na een grondige opleiding door ons Customer & Sales support Amazing Team, zal je verantwoordelijk zijn voor:

- Sales support: je zal ondersteuning bieden aan Sales bij het voorbereiden van orders & het ontwikkelen van meer gedetailleerde offertes.
- Administratie: je verwerkt verkooporders in onze financiële software (Adfinity).
- Optimalisatie van diensten: je verbetert het proces met de sales en klanten. Meerbepaald het afstemmen van de diensten op de behoeften van de klanten.

Tijdens je opleidingsperiode zal je verschillende keren per week naar ons hoofdkantoor in Nijvel moeten gaan.

Profiel

Must-have:

- Je hebt een zeer goede kennis van het Nederlands
- Goede kennis van het Engels. Frans is een pluspunt.
- Proactief
- Autonoom
- Sterke interpersoonlijke vaardigheden
- Oplossingsgericht & commerciële ingesteldheid
- Resultaatgericht
- Tussen 0 en 3 jaar ervaring in een customer support rol of een administratieve rol

Nice-to-have:

- Ervaring met klantencontact in de IT sector
- Ambitieuze persoonlijkheid
- Affiniteit met IT

Jobgerelateerde competenties
- Bestellingen registreren
Voorwaarden controleren (leveringstermijnen, verpakkingswijze,...)
De klant of de verkoper erover inlichten
- Een klanten
- of prospectenbestand uitwerken
- De vraag van de klant technisch en commercieel onderzoeken (termijn van fabricatie, beschikbaarheid van producten, kost,...)

Persoonsgebonden competenties
- Plannen en organiseren
- Communiceren
- Verantwoordelijkheid
- Resultaatgerichtheid
- Analyseren
- Digitaal denken
- Kritisch denken
- Zelfstandigheid
- Samenwerken
- Flexibiliteit
- Klantgerichtheid

Aanbod

Competitief salarispakket met extralegale voordelen:

- Bedrijfswagen met tankkaart voor onbeperkt gebruik
- Maaltijdvergoedingen
- Eco-cheques
- Hospitalisatieverzekering Alan: innovatieve, transparante en papierloze gezondheidspartner. Mogelijkheid om ambulante en tandartsverzekeringen (specialisten, dokters, tandartsen,...) toe te voegen tegen een lagere kostprijs dan indien ze afzonderlijk worden genomen
- Groepsverzekering
- GSM abonnement
- Anciënniteitsdagen
- Platform om de eindejaarsbonus naar bijkomende, gepersonaliseerde voordelen te optimaliseren

Een leuke en stimulerende werkomgeving:

- Transparante communicatie
- Moderne, welzijnsgerichte kantoren
- Een jong, dynamisch en toekomstgericht management
- Evenementen: zakenreizen naar het buitenland, sport
- en teambuildingevenementen, gala-avonden, enz.
- Vers fruit, gratis ontbijt één keer per maand, gaming room (darts, PlayStation, gezelschapsspeloen, kickertafel,...), afterwork elke vrijdag, en... straffe koffie ;-)

Mogelijkheden:

- Mogelijkheid om aandeelhouder te worden na 3-4 jaar

Plaats tewerkstelling

Havenkant 6 3000 LEUVEN
- Toon op kaart


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