Quote Administrator

IDT is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

Purpose statement:
The Quote Administrator is responsible for handling all inquiries for standard quotes leading up to order placement to provide a positive customer experience. Individuals is this role also work to resolve all order exceptions with the customer to ensure IDT has all necessary information required to process.

Essential Functions:

- Responsible for timely and accurate generation of quotes for standard product offerings and subsequent order placement
- Reviews orders to screen for most common issues and clarifies any missing/unclear information
- Identifies the correct product offering; uses IDT’s CPQ to configure and quote customer requests.

cycle
- Documents all inbound and outbound customer interactions in IDT’s Customer Relationship

Management (CRM) database.
- Provides price quotes to ensure customers are able to make informed decisions regarding their

purchase.
- Uses correct escalation procedures for issues outside the scope of accountabilities or expertise
- Demonstrates behavior consistent with the Integrated DNA Technologies Core Values.
- Performs other duties as assigned.

**The essential requirements of the job include**:_ _**
- Experience in Quote Administration
- Good communications skills both in English as Dutch
- Experience with CRM tools

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.