Business Operations Specialist

Il y a 3 mois

Leuven, Belgique IMEC Inc. Temps plein

Business Development - Leuven | Just now- Are you ready to join a dynamic and innovative team at the forefront of semiconductor technology? Imec IC-link, the rapidly expanding ASIC services division of imec, is seeking a Business Support Officer to bolster our global sales efforts. We specialize in helping customers design and produce cutting-edge chips, from prototype to mass production, in collaboration with leading wafer foundries and suppliers. As a qualified TSMC VCA partner, we offer state-of-the-art design and fabrication services to fabless companies and system houses worldwide. If you're passionate about technology and eager to support a global team, we want to hear from you- Key descriptionAs the Business Operations Specialist, you will:

- ** Anticipate ICT Tool Needs**: Understand and predict the ICT requirements of our business development team to ensure seamless operations.
- ** Drive Digitalization**: Lead initiatives to digitalize our processes, enhancing efficiency and productivity.
- ** Improve Business Flows**: Take a key role in programs aimed at improving our business workflows, ensuring we stay ahead in a rapidly evolving industry.

Your passion for technology and proven affinity for software tools and operational excellence will be crucial in supporting our rapidly growing organization.

What you will do
- As the Business Operations Specialist, your key tasks will include:
- ** Master Business Processes and ICT Tools**: Become an expert on the business processes and ICT tools used by our BD team and customers.
- ** Conduct Internal Trainings**:Provide training on all tools in use and communicate about new features and tools.
- ** Ensure Smooth Releases**: Verify and validate new functionalities to ensure they align with business processes and work correctly, in close collaboration with the IT department.
- ** Focus on Efficiency**:Maintain a constant focus on efficient business processes and tools.
- ** Be the Go-To Person**:Serve as the first contact within the BD team for all tools and operational excellence-related questions. Diagnose and resolve unexpected tool behaviors.
- ** Translate Needs into Requirements**:Convert the needs of the BD team into business requirements and use cases for new tools and features.
- ** Document Changes**: Document processes and tool changes for internal use.
- ** Support Ad-Hoc Requests**: Provide support for ad-hoc requests regarding our non-standard offers to the BD team.

What we do for you

We offer you the opportunity to join one of the world’s premier research centers in nanotechnology at its headquarters in Leuven, Belgium. With your talent, passion and expertise, you’ll become part of a team that makes the impossible possible. Together, we shape the technology that will determine the society of tomorrow.

We are committed to being an inclusive employer and proud of our open, multicultural, and informal working environment with ample possibilities to take initiative and show responsibility. We commit to supporting and guiding you in this process; not only with words but also with tangible actions. Through imec.academy, 'our corporate university', we actively invest in your development to further your technical and personal growth.

We are aware that your valuable contribution makes imec a top player in its field. Your energy and commitment are therefore appreciated by means of a market appropriate salary with many fringe benefits.

Who you are
- Experience with Microsoft Dynamics tools (CRM, customer service) is required.
- Experience with Power BI is a plus.
- Fluency in English is mandatory in our international environment.
- You have an analytical mind to translate needs into business processes.
- You can adapt to changing circumstances and requirements and naturally find simple ICT solutions for complex processes.
- You demonstrate a positive-critical attitude towards daily operations by suggesting improvements for more efficient and effective workflows.
- You can make decisions autonomously and prioritize and manage assigned projects.

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