Middleware Support Expert

il y a 2 jours


Brussels, Belgique Vector Synergy Temps plein

**Location**:
Brussels, Belgium / Off-site

**Reference No**:
63867 / Brussels

**Skills, knowledge, experience required**:

- Minimum 10 years’ relevant operations architecture and operations management experience to perform the tasks listed below;
- MS Azure Cloud certification in administration and operations,
- Experience in:

- Middleware configuration and administration, including:

- Oracle WebLogic;
- Apache Tomcat;
- MongoDB;
- Oracle Database;
- Integration, configuration, and deployment of software components;
- Specification and verification of non-functional requirements;
- Definition and automation of technical test scenario;
- Deployment, configuration, and management of monitoring tools such as:

- Datadog;
- Splunk;
- Grafana;
- Identity and access management (IAM), including knowledge of the LDAP structure, and supporting the authorization model;
- Demonstrable experience with:

- Red Hat OpenShift;
- Nginx;
- Squid;
- PostgreSQL;
- Access management:

- Okta;
- MS Azure AD;
- Configuration management:

- Bitbucket;
- MS SharePoint;
- GitHub;
- IT system monitoring/supervision;
- Docker;
- Ansible;
- Development/configuration tools:

- Oracle SQL language;
- Java;
- Jira;
- Confluence;
- Testing tools:

- Selenium;
- NeoLoad;
- Advanced MS Excel skills:

- Pivot tables;
- Reports;
- Open Database Connectivity (ODBC);
- Visual Basic for Applications (VBA) macros;
- Ability to:

- Work independently;
- Communicate results and analyse associated risks;
- Work in a multinational and multicultural environment;
- Professional conduct in line with the corporate behaviours, i.e., result-driven, readiness to change, customer focus, integrity, and team-player approach;
- Fluency in English.

**Desirable**:

- Completed university studies of 4 years (e.g. Master’s Degree) in a relevant domain such as computer science/information technology;
- Middleware support expertise in the airspace industry;
- Knowledge of French.

**Duties/role**:

- Providing assistance to the Level 1 Support team by carrying out software and/or middleware systems transfer procedures from development to operations for the installation and migration of new software releases and increments;
- Providing release training to the L1 Support team;
- Providing Level 2 support for:

- NM mission-critical middleware;
- Working on-call in L2 Support LSE Roster 24/7;
- Assembling different software components, as produced by the Software Development teams, to build an increment of NM Systems and to test that they interact correctly;
- Performing verification of the compatibility of the software components to be integrated;
- Verifying all non-functional requirements of the systems such as performance, maintainability, availability, robustness, etc.;
- Handling and resolving incidents created by the Level 1 Support team;
- Performing Level 2 incident investigation and resolution in order to maintain the operational services;
- Identifying the logs of the machine involved, interpreting them, and finding out errors related to the incidents;
- Resolving the incidents or, if not possible, providing correct and comprehensive information to the Level 3 Support team;
- Providing comprehensive information to the user impacted and asking supporting questions;
- Contributing to the problem management process (root cause analysis);
- Carrying out daily system administration of the iNM middleware and access management;
- Installing software patches;
- Modifying and maintaining the repository files.

VECTOR SYNERGY sp. z o.o., ul. Marcelińska 90, 60-324 Poznań, NIP PL7811857270, REGON 301575740, KRS: 0000369575

Rejestr Przedsiębiorców KRS prowadzony przez Sąd Rejonowy Poznań - Nowe Miasto i Wilda w Poznaniu, VIII Wydział Gospodarczy KRS,

**kapitał zakładowy wynosi**: 73 500,00 złotych wpłacony w całości, TEL


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