![Robert Half Belgium](https://media.trabajo.org/img/noimg.jpg)
Customer Experience Specialist
il y a 1 semaine
**Robert Half** is evolving. Join our community as a **Customer Experience Specialist** and help shape our future. Our Customer Experience Team acts as a social partner for clients and temporary workers, enabling us to handle payroll and invoicing matters more effectively.
**Robert Half** is evolving. Join our community as a **Customer Experience Specialist** and help shape our future. Our Customer Experience Team acts as a social partner for clients and temporary workers, enabling us to handle payroll and invoicing matters more effectively.
This team also focuses on (proactive) communications towards our customers which will help build relationships with clients and temporary workers from an aftersales perspective and increase customer satisfaction.
**As a Customer Experience Specialist you will**:
- Build strong relationships with temporary workers and clients to guarantee a 5 star experience;
- Be the 1st line support (phone/mail) for temporary workers and clients on assignment;
- Handle questions from:
- Temporary workers: on illness, holiday, contract, salary & benefits, timesheet, social documents = advisory role;
- Clients: on invoicing, approving timesheets, illness and holiday.
- Chase the approval of timesheets;
- Follow-up on absences (sickness, holiday, );
- Communicate proactively and draft newsletters on hot topics;
- Optimize work processes;
- Update documents/manuals for clients and temporary workers in an attractive way and make them;
- available in Dutch, French & English;
- Work closely with our internal divisions (Payroll, Legal, Marketing, Sales Teams).
**What skills do you need**:
- A Bachelor degree or similar by experience in an administrative job;
- Experience in administration is a must;
- Good knowledge of French, Dutch & English;
- You know your way around MS Office;
- Taking initiative is your second nature;
- You highly value accuracy and are a problem solver;
- With your excellent communication skills you are a real relationship builder;
- A team player who enjoys a collaborative work environment but is also able to work autonomously;
- You can quickly adapt to a changing environment.
**We can offer you**:
- A great place to work;
- A team of 7 supportive colleagues;
- Attractive compensation and benefits:
- Meal vouchers;
- Netto expenses (telework);
- Transportation reimbursement;
- Semestrial bonus;
- Health insurance (for you and your family);
- Group insurance;
- Benefits plan (cafetariaplan).
- Hybrid working options;
- Office is nearby a train & bus station;
- Wellbeing at work - we value the importance of workplace happiness
-
Customer Experience Specialist
il y a 1 semaine
Groot-Bijgaarden, Flandre, Belgique Robert Half Belgium Temps pleinRobert Half is looking for a Customer Experience Specialist (h/f/x).Robert Half is looking for a Customer Experience Specialist (h/f/x).Robert Half is evolving. Join our community as a Customer Experience Specialist and help shape our future. Our Customer Experience Team acts as a social partner for clients and temporary workers, enabling us to handle...
-
Customer Experience Specialist
il y a 1 semaine
Groot-Bijgaarden, Flandre, Belgique Robert Half Belgium Temps pleinRobert Half is evolving. Join our community as a Customer Experience Specialist and help shape our future. Our Customer Experience Team acts as a social partner for clients and temporary workers, enabling us to handle payroll and invoicing matters more effectively.Robert Half is evolving. Join our community as a Customer Experience Specialist and help shape...
-
Customer Experience Specialist
Il y a 2 mois
Groot-Bijgaarden, Belgique Robert Half Belgium Temps pleinRobert Half is looking for a **Customer Experience Specialist** (h/f/x). Robert Half is looking for a **Customer Experience Specialist** (h/f/x). Robert Half is evolving. Join our community as a** Customer Experience Specialist** and help shape our future. Our Customer Experience Team acts as a social partner for clients and temporary workers, enabling us...
-
Spécialiste de l'Expérience Client
il y a 4 semaines
Groot-Bijgaarden, Belgique Robert Half Temps pleinRobert Half est à la recherche d'un(e) Spécialiste de l'Expérience Client.Robert Half évolue. Rejoignez notre équipe en tant que Spécialiste de l'Expérience Client et contribuez à façonner notre avenir. Notre équipe d'Expérience Client agit comme un partenaire social pour les clients et les intérimaires, nous permettant de gérer...
-
Spécialiste de l'Expérience Client
il y a 3 semaines
Groot-Bijgaarden, Belgique Robert Half Temps pleinRobert Half est à la recherche d'un(e) Spécialiste de l'Expérience Client.Robert Half évolue. Rejoignez notre équipe en tant que Spécialiste de l'Expérience Client et contribuez à façonner notre avenir. Notre équipe d'Expérience Client agit comme un partenaire social pour les clients et les intérimaires, nous permettant de gérer...
-
CRM Specialist
il y a 2 semaines
Groot-Bijgaarden, Belgique Tom&Co Temps pleinDescription As a CRM Specialist you will support Tom&Co's sales growth, particularly in E-commerce, by activating our prospect and customer base to drive conversion, engagement and retention, but also by contributing to the improvement of user journeys. **Your responsibilities** - Participation in the development of the CRM strategy and roadmap; - Design,...
-
CRM Specialist
il y a 2 semaines
Groot-Bijgaarden, Belgique Tom&Co Temps pleinDescription En tant que CRM Specialist vous soutenez la croissance des ventes de Tom&Co, en particulier en E-commerce, en activant notre base de prospects et clients afin de favoriser la conversion, l’engagement et la fidélisation, mais également en contribuant à l’amélioration des parcours utilisateurs. **Vos responsabilités** - Participation à...
-
CRM Specialist
il y a 1 semaine
Groot-Bijgaarden, Flandre, Belgique Tom&Co Temps pleinEn tant que CRM Specialist vous soutenez la croissance des ventes de Tom&Co, en particulier en E-commerce, en activant notre base de prospects et clients afin de favoriser la conversion, l'engagement et la fidélisation, mais également en contribuant à l'amélioration des parcours utilisateurs.**Vos responsabilités**- Participation à l'élaboration de la...
-
Senior Customer Relations Specialist M/w/x
il y a 1 semaine
Groot-Bijgaarden, Flandre, Belgique EDWARDS LIFESCIENCES BELGIUM Temps plein**Description de l'entreprise**Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. Driven by a passion to help patients, the company collaborates with the world's leading clinicians and researchers to address unmet healthcare needs, working to improve...
-
Promotion Specialist
il y a 1 semaine
Groot-Bijgaarden, Flandre, Belgique Tom&Co Temps plein**Promotion Specialist**:Tom&Co est à la recherche de professionnels passionnés pour renforcer nos équipes. En tant que spécialiste de la promotion, vous jouerez un rôle clé dans la coordination et l'exécution de nos initiatives promotionnelles. Vous travaillerez en étroite collaboration avec divers départements pour garantir le succès de nos...
-
Specialist Sales Representative
il y a 1 semaine
Groot-Bijgaarden, Belgique AstraZeneca Temps plein**Specialist Sales Representative - Oncology*** Location: Namur-Charleroi-Liège -Luxembourg (country) **Introduction to role**: Join our Oncology Business Unit as we build out an entirely new Franchise! As a **Specialist Sales Representative - Oncology**, you will be responsible for delivering scientific education on our life-changing medicines towards...
-
Specialist Sales Representative
Il y a 2 mois
Groot-Bijgaarden, Belgique AstraZeneca Temps plein**Specialist Sales Representative - Oncology*** Location: East-West Flanders **Introduction to role**: Join our Oncology Business Unit as we build out an entirely new Franchise! As a **Specialist Sales Representative - Oncology**, you will be responsible for delivering scientific education on our life-changing medicines towards customers, identifying...
-
Specialist Sales Representative
Il y a 2 mois
Groot-Bijgaarden, Belgique AstraZeneca Temps plein**Specialist Sales Representative - Oncology*** Location: Antwerp - Limburg **Introduction to role**: Join our Oncology Business Unit as we build out an entirely new Franchise! As a **Specialist Sales Representative - Oncology**, you will be responsible for delivering scientific education on our life-changing medicines towards customers, identifying...
-
Specialist Sales Representative
il y a 1 semaine
Groot-Bijgaarden, Flandre, Belgique AstraZeneca Temps pleinSpecialist Sales Representative - OncologyLocation: Antwerp LimburgIntroduction to role:Join our Oncology Business Unit as we build out an entirely new Franchise As a Specialist Sales Representative - Oncology, you will be responsible for delivering scientific education on our life-changing medicines towards customers, identifying business opportunities,...
-
Specialist Sales Representative
il y a 1 semaine
Groot-Bijgaarden, Flandre, Belgique AstraZeneca Temps pleinSpecialist Sales Representative - OncologyLocation: Namur-Charleroi-Liège -Luxembourg (country)Introduction to role:Join our Oncology Business Unit as we build out an entirely new Franchise As a Specialist Sales Representative - Oncology, you will be responsible for delivering scientific education on our life-changing medicines towards customers,...
-
Specialist Sales Representative
il y a 1 semaine
Groot-Bijgaarden, Flandre, Belgique AstraZeneca Temps pleinSpecialist Sales Representative - OncologyLocation: East-West FlandersIntroduction to role:Join our Oncology Business Unit as we build out an entirely new Franchise As a Specialist Sales Representative - Oncology, you will be responsible for delivering scientific education on our life-changing medicines towards customers, identifying business opportunities,...
-
Customer Relations Specialist
il y a 2 semaines
Groot-Bijgaarden, Belgique EDWARDS LIFESCIENCES BELGIUM Temps pleinWe're looking for a Customer Relations Representative to join our team in Dilbeek. We value highly motivated and enthusiastic individuals with some relevant experience in customer service or administration, we're open to those with limited work experience but a passion for learning. **Responsibilities**: - Manage and maintain order management during the...
-
Specialist Sales Representative
Il y a 2 mois
Groot-Bijgaarden, Belgique AstraZeneca Temps plein**Specialist Sales Representative - Oncology*** Location: Hainaut - Brussels **Introduction to role**: Join our Oncology Business Unit as we build out an entirely new Franchise! As a **Specialist Sales Representative - Oncology**, you will be responsible for delivering scientific education on our life-changing medicines towards customers, identifying...
-
Promotion Specialist
il y a 1 semaine
Groot-Bijgaarden, Belgique Tom&Co Temps pleinDescription **Promotion Specialist**: Tom&Co est à la recherche de professionnels passionnés pour renforcer nos équipes. En tant que spécialiste de la promotion, vous jouerez un rôle clé dans la coordination et l'exécution de nos initiatives promotionnelles. Vous travaillerez en étroite collaboration avec divers départements pour garantir le succès...
-
Application Specialist Patisserie
il y a 3 semaines
Groot-Bijgaarden, Belgique Puratos Temps plein**What does your growth path to become our specialist look like?** - Initially, you will develop **in-depth product knowledge** and be responsible for implementing new products and concepts on industrial lines. You will also participate in the early stages of new developments and the creation of demonstration concepts. - You will then build good contacts...