Banking Advisor
Il y a 5 mois
Our Client is not only a leader in Online Banking & in Insurance Customer Relationship Management, but it is also a vibrant, exciting and friendly place to work and grow professionally and personally. So, if you are fluent in German (with a good level of another language, ideally English or French) and you are living in Brussels or in the area and willing to commute to Brussels, or if you are willing to relocate from abroad, this could be the career opportunity that you have been looking for.
You could be joining our Client as a Banking Customer Service Advisor and amongst your main responsibilities, you will be:
- Assisting with day-to-day transactions, queries, and servicing
- Building relationships and finding solutions
- Developing your knowledge of services and products to help our customers
- Identifying new ways to improve the customer experience
And for this kind of role, we are looking for:
- Someone with exceptional listening and communication skills with the ability to show empathy in a customer situation
- Experience of working within a customer services role, with a high volume of calls
- Fluency in German and knowledge of another language like French or Dutch or English would be a great plus
- A FSMA certified, but if not, you should be willing to get it within the first 6 months
- Someone highly interested in working in the banking / finance industry
- Someone with the right to work in Belgium
In exchange we offer a very attractive salary, full training & additional benefits. Please note that this is a Fixed Term Contract (renewable), Monday to Friday office based, except one day Working From Home, role (75% transportation reimbursement available), with an immediate start date.
german #deutsch #banking #customerservice #finance #fsma #brussels
**Job Types**: Full-time, Permanent contract, Fixed term contract
**Salary**: €2,200.00 - €2,600.00 per month
Schedule:
- Monday to Friday
Supplemental pay types:
- 13th month salary
**Language**:
- German (required)
Ability to Commute:
- Brussels (required)
Ability to Relocate:
- Brussels: Relocate before starting work (required)
Work Location: In person
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