Tech Writer

Il y a 6 mois


Antwerpen, Belgique Unbox Temps plein

**About Unbox**:
We believe that (re)building better societies requires better fund distribution. That is why we created and are operating a software platform where organisations can build, own, control, operate and service their own fund distribution solutions. The platform allows users an efficient, transparent, and targeted distribution of their funds, preventing slippage and leakage.

In this context, our SaaS management portal provides communities with an easy-to-use platform for managing stakeholders ranging from funders and merchants to spenders. This portal enables behavioural nudging, identity management, conditional earning, and targeted spending, among many other features.

Join our dynamic team with decades of experience and a passion for doing well by doing good.

**About the role**:
Your would build the bridge between internal and external developer teams.

**What you'll do**:

- Documenting Processes: Describing technical processes, procedures, and workflows in a way that is accessible to the target audience
- Creating Manuals and Guides: Developing comprehensive manuals, guides, and reference documents that assist users in understanding and utilizing products, software, or services
- Training Materials: Developing training materials, including tutorials and training guides, to facilitate the learning process for users
- Collaboration with Subject Matter Experts (SMEs): Working closely with technical experts and developers to gather information and ensure accuracy in technical documentation
- Editing and Reviewing: Reviewing and editing technical content to ensure accuracy, consistency, and adherence to style guides
- Knowledge of Tools: Proficiency in using documentation tools, version control systems, and other software to manage and publish technical content effectively
- Audience Analysis: Understanding the needs and knowledge levels of the target audience to tailor documentation accordingly
- Staying Updated: Keeping up to date with industry trends, product updates, and technological advancements to produce relevant and timely documentation

**About you**:

- Startup mindset
- 100% remote
- Autonomy
- Technical proficiency: you do not need to code but you need to grasp how things are built and working
- Clarity in communication
- Writting skill, from grammar to style (passive/active voice etc...)
- Research skill, ability to search, dig and gather information
- Attention to detail
- Visual communication
- User-Centered Focus, user centric, always consider the needs of users

**A final word**:
We are in search of high achievers who embrace hard work, ownership, and responsibility. If you are looking to move beyond the traditional nine to five and contribute your time and efforts to something impactful, join us in (re)building better societies. Explore our values and culture: Unbox Values.

**About us**:


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