Patient Phone Support

il y a 3 semaines


Antwerpen, Belgique IQVIA Temps plein

We are currently recruiting for a freelancer, home-based in Belgium.

In this role you will provide **telephone support to patients** in our Rare Disease Patient Support Program. The workload may vary from week to week (on demand).

**Job Description**:

- Supporting patients in 5 EU countries - France, Spain, Italy, Germany and the UK
- Answering patient calls and providing telephone consultation/support to patients
- Provide specific training to patients
- Participation in 2 - 3 days of training
- Documentation and reporting

**Requirements**:

- Registered Nurse, scientific or paramedical background
- Fluent in at least 3 of the following languages: Spanish, French, Italian, German and English
- Communicative personality
- Ability to work autonomously
- Available to take calls from 9:00 to 17:00 h and from Monday to Friday or call back within reasonable time
- Good computer skills


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