Product Specialist Specialist

Il y a 2 mois


Machelen, Belgique Arrow Electronics, Inc. Temps plein

**Position**:
Product Specialist Specialist - Red Hat

**Arrow's Enterprise Computing Solutions (ECS)** business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world's leading technology manufacturers and their channel partners that serve commercial and government markets.

Learn more about Arrow - Welcome to Arrow - Five Years Out - YouTube

**PRODUCT SALES SPECIALIST - Red Hat**

Location: Machelen, Belgium

As the Product Sales Specialist in Arrow, you will join the Cloud team located in our offices in Machelen, Belgium. You will exercise your role within the
**BeLux market**.

Within this position, you will build and develop close business relations (both external and internal) and provide the highest possible service levels to our customers.

**Principal Accountabilities**
- Through primarily telephone interaction, this sales professional will support an account portfolio of valued customers to locate and secure the right products or services for their specific needs. Occasionally working with the Field Sales Representative, supplier partners, engineers, and other internal Arrow resources, the Account Specialist is to offer exemplary customer service and product knowledge expertise with an aim to expand marketshare, and grow our business. Daily activities of the role include, but are not limited to:

- Quote Bill of Materials (BOM) and ensure that registered pricing is reflected in all quotes. Systematically manage own assigned portfolio by taking proactive and regular actions related to sales and the administration of the account. Understand the Distributor Total Available Market (DTAM); Coordinate with internal corporate resource groups to ensure customer satisfaction. Be a team player by working collaboratively and synergistically with colleagues across Arrow. Demonstrated ability to influence and to interact at multiple levels of an organization.
- Identifying new sales opportunities by working with buyers and engineers to provide quotes, technical support and data sheets, and by placing purchase orders. Maintain accounts by providing customer service on orders. Other maintenance tasks include: tracking shipments, maintaining orders, managing backlog, expediting orders and trouble-shooting. Strategically manage assigned portfolio through competition analysis, research and profiling and interaction with engineers, ADRs, FSRs, and other Arrow resources within own territory.
- Providing after-sales service by ensuring the products' arrival at the customer location in a timely fashion.

Manage and sell to assigned accounts in assigned territory. Quote to customer specifications and needs on Arrow's entire line card.
- This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.

**Job Complexity**
- Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience
- Completes work under moderate supervision
- Likely to act as an informal resource for colleagues with less experience
- Identifies key issues and patterns from partial/conflicting data
- Takes a broad perspective to problems and spots new, less obvious solutions

**Experience / Education**

Typically requires a 2 year degree and 1-3 years of experience or High school graduate with equivalent related experience.

**Location**:
BE-Machelen, Belgium (Twin Square)

**Time Type**:
Full time

**Job Category**:
Sales


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