Community Content Moderator
il y a 22 heures
At ICF Next, we change lives, strengthen communities, stretch minds and shape history. We’re devoted to finding better ways to innovate solutions for a healthier planet, improving the quality of life worldwide, driving business value, discovering answers for complex issues, and to learn and grow. What we do matters and that inspires us each and every day.
We are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world. Join our community of mission-driven creatives, communicators, strategists, and technologists to challenge the status quo.
Community content moderator
The Community content moderator will assist the community manager/management team/project management team in their activity by providing support that consists of filtering, approving online content generated by users of an open platform related to an EU wide communication campaign, responding to inquiries, resolving issues or complaints.
Duties/Responsibilities:
- Check the online content generated by online users
- Assess the content based on a set of community guidelines and flag the content that is not in line with these guidelines
- Draft answers to requests received from the online platform users and approve them with the project management team
Required Skills/Abilities:
- Attention to details
- Good written communication skills
- Be very comfortable in reading English and writing in English
- Good interpersonal skills
- Good organizational skills, ability to meet deadlines
- Strong understanding of the EU values and principles, EU priorities and major topics of the day that shape media’s headlines.
Education and Experience:
- Student, ideally specialising in EU studies and/or communication
Working at ICF
Brussels, Belgium (BE75)
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