Belgium : System Administrator Senior - Freelance

Il y a 7 mois


Brussels, Belgique Trusted Advisors Temps plein

**Description of tasks**:

- Create and maintain incidents/requests in our ticket system and follow ITIL best practices
- Create and update knowledge articles for known issues and processes
- Set up the monitoring scripts and automate the tasks performed by support team
- Send out the notifications to the users in case of Downtime during business hours
- Provide Stand by support when required

**Knowledge and skills **required**:

- Strong written and interpersonal communication skills, with both technical and non-technical audiences
- Excellent writing and training skills
- Understanding of network protocols TCP/IP, HTTP/S
- Understanding of Jana Enterprise, XML, Web services SOAP and REST
- Good knowledge of Database Management systems (MySQL, Oracle RDBMS)
- Good Knowledge of GNU/Linux toolset, shell scripting in mandatory
- Good knowledge of Splunk monitoring platform
- Good knowledge of ITIL best practices
- English is mandatory and other European languages are nice to have

**Preferred skills**:

- Experience with large scale J2EE deployment and operational support
- Cloud experience, preferably in Azure environments
- Good knowledge of SOA Architecture and Web services (SOAP and REST)
- Experience with SoapUI and free API test tool
- SSL certificate management knowledge is nice to have (keytool, openssl)
- Knowledge of SQL
- ITIL foundation certification



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